First of all, Tong Yuan Express doesn't move in one place. During the normal check-in, don't worry, it may be a system problem, and the system has not been updated.
Second, under normal circumstances, the transportation situation of express delivery companies can be inquired through online customer service. Any unexpected situation in the transportation process will be reflected to the customer service, so that the customer service can reply to the customer when replying to the inquiry.
Third, if it is inconvenient to contact online customer service, or you don't want to contact, you can contact the seller's customer service. Report the abnormal logistics of your order to the seller's customer service and give it to the seller's online customer service for inquiry.