The business scope of Nongfu Spring Co., Ltd. is the production and sales of natural water, beverages and packaging bottles; Sales of food, department stores and textiles, acquisition and sales of fruits and vegetables; Delivery service; Food and bioengineering technology development, technical consultation and technical services; Industrial investment, import and export business, information technology services, freight forwarding, warehousing services, sales of machinery and equipment and vending machines.
For disputes about Nongfu Spring, please call 123 15 consumer complaint hotline:
1. When the rights and interests are infringed and the respondent is under the jurisdiction of the administrative department for industry and commerce;
2. In the process of consumption, when your legitimate rights and interests are infringed;
3. Find fake and shoddy goods and "black dens" for manufacturing and selling fake and shoddy goods, and call 123 15 to report complaints, which will help you mediate disputes; If economic violations are found, they will be investigated and dealt with according to law.
legal ground
Law of the People's Republic of China on Protection of Consumer Rights and Interests
Article 45 If a consumer's legitimate rights and interests are harmed by a business operator's use of false advertisements or other false propaganda methods to provide goods or services, he may claim compensation from the business operator. If an advertising agent or publisher publishes false advertisements, consumers may request the administrative department to punish them. Advertising agents and publishers who cannot provide their real names, addresses and effective contact information shall be liable for compensation. Advertising agents and publishers who design, produce and publish false advertisements about goods or services related to consumers' lives and health, thus causing damage to consumers, shall be jointly and severally liable with the operators who provide the goods or services. Social organizations, other organizations and individuals who recommend commodities or services to consumers in false advertisements or other false propaganda about consumers' life and health, thus causing damage to consumers, shall be jointly and severally liable with the operators who provide the commodities or services.
Article 55 Where an operator commits fraud in providing goods or services, it shall increase the compensation for the losses suffered by consumers as required, and the amount of compensation shall be three times the price of the goods purchased by consumers or the cost of receiving services; If the amount of additional compensation is less than that of 500 yuan, it shall be 500 yuan. Where there are other provisions in the law, those provisions shall prevail. Where a business operator knowingly provides goods or services to consumers, causing death or serious damage to the health of consumers or other victims, the victims have the right to demand compensation from the business operator in accordance with the provisions of laws and regulations such as Articles 49 and 51 of this Law, and have the right to demand punitive damages less than twice.