Click the Seller Center in Taobao Store to enter the background page of customer relationship management, and click "Customer Management" in the navigation bar.
Find the customer who needs to be blacklisted, check the small box in front of the customer who needs to be blacked out in batches, and click the "Batch Label" button in the upper right corner to customize the label content, such as "Don't Buy".
In this way, customers who need to be blacklisted will be labeled as "Do not buy", and the contents of the label can also be blacklisted. In this way, customers with the "Don't Buy" label can consult and place an order again, and you can judge from the label.
Extended data:
Taobao sellers need to abide by Taobao rules. According to the spirit of the rules, Taobao shop is an open platform, and buyers have the freedom to view any goods. Sellers can't prohibit customers from browsing the goods in Taobao stores, nor can they prevent customers from buying them.
The purpose of making Taobao rules is to defend the new commercial civilization advocating openness, transparency, sharing and responsibility, safeguard the legitimate rights and interests of Taobao users and maintain the normal commercial order of Taobao. These rules are formulated in accordance with the Declaration on Big Taobao and the Taobao Service Agreement.
Taobao shop opening must pass the Taobao shop opening exam, which is a new rule that Taobao opened for new sellers at the end of 20 10. The main content of the exam is Taobao rules, the score of the exam must reach 60 points to pass, and the accuracy of the basic questions must reach 100%. After passing the examination, read the letter of commitment for honest management, then fill in the store name, store category and store introduction according to the prompts, check and agree with the Commodity Release Rules and the Consumer Rights Protection Agreement, and then confirm the submission. If all goes well, you will have your own Taobao shop at this time.
References:
Baidu Encyclopedia-Taobao Rules