1, contact the staff.
I clearly made nucleic acid, but I didn't find the result of nucleic acid test. Actually, it may be the wrong information. You know, if the input information is inconsistent with your own information, the result will naturally not be found. If you are in a hurry, you can contact the staff and re-test if necessary.
Step 2 wait patiently
It will take some time for the nucleic acid test results to come out. If a large number of people test nucleic acids, the results may actually be delayed. You can wait patiently for the results. If you are in a hurry, you can also ask the staff.
make a telephone call
If you don't find the results of online inquiry, you can also call. If there is no mistake in filling in the information and there is no result for a long time, it may be a leak. You can call the relevant testing organization, but it may be that the information of the testing organization has not been uploaded. Take Wuhan as an example. In Wuhan, you can call the customer service telephone number of Healthy Wuhan Guan Wei at 027- 12320 for feedback.
I made the nucleic acid, but I didn't find the record on my mobile phone.
1, the nucleic acid test is still under test, so the nucleic acid result may not be found within 24 hours.
2. Nucleic acid testing is done in other places, and the information of foreign codes and nucleic acid codes is scanned. The nucleic acid report may not be displayed synchronously on the local health code display page.
3. The input information of nucleic acid detection is incorrect, which leads to the result can't be displayed.
4. The collection of nucleic acid samples is invalid or the samples are polluted during the detection, resulting in the inability to display the nucleic acid results.