You can contact the seller to return the goods first. If the return rules are met, the seller's consent is required when applying for a return, and the seller will provide the return address and telephone number after agreeing. The sender is the buyer, the recipient is the seller, and then fill in the express delivery form according to the delivery address provided by the seller. In addition, you can attach a note stating the reason for the return and contact information for the convenience of the seller.
In the Taobao return system, the user name is your Taobao ID, which is the login user name. After receiving the courier, go to the return page and fill in the courier waybill number and the name of the courier company on the returned parcel. Whatever the reason, you need to pay the express postage first.