Wuhan Haier washing machine customer service telephone -24-hour 400 customer service maintenance service center

Wuhan Haier washing machine national unified maintenance telephone (all districts) 24-hour fault repair unified customer service hotline: 400-039-2926.

Dear users, hello! Thank you very much for choosing Wuhan Haier washing machine series! Thank you for accepting us. Please supervise the whole service process. I believe that with your support, we can constantly improve the service process, improve the service quality, and provide you and other consumers with all-round services.

Service area; And the surrounding towns and villages Wuhan Haier washing machine.

Fault maintenance; Haier washing machine is not electrified, dehydrated and noisy.

With the increase of product sales, the maintenance of Wuhan Haier washing machine has increased; The hotline is easy to get busy; Please dial more times; Please forgive me! All-weather and all-day service.

Quality is our life. Wuhan Haier washing machine after-sales maintenance service center will continue to grasp the development lifeline of Wuhan Haier washing machine technology, continue to uphold the concept of high-quality, timely professional service, take honesty as the foundation, and constantly innovate maintenance technology and provide higher and higher service.

Level, to provide better service for our customers!

The reason for choosing us

(1) It only takes 30 minutes to get to the city gate.

(2) the service is open; Fault disclosure; The price is open.

(3) The door-to-door master has more than 10 years of professional experience, excellent technology and enthusiastic service.

(4) Test the quotation first, and then start maintenance after the customer agrees.

(5) No maintenance without safety guarantee, no curing root, no maintenance value, and no waste of customers' money.

(6) After the user has passed the acceptance, the maintenance is completed, and a charge receipt and a warranty card are issued.

(7) Pay a return visit after sale, asking about the usage of household appliances and the details of charges.

(8) The maintenance of Haier washing machine will be recorded in detail and stored in the dispatching system developed by our company; When you need after-sales warranty service, our master can arrive at the scene in time.

Wuhan Haier washing machine after-sales maintenance service telephone We are a company specializing in the maintenance, installation and maintenance of Wuhan Haier washing machine. The company implements one-stop service of sales, installation and maintenance. With a professional technical team, customers can buy.

Rest assured, use peace of mind.

The company's scientific management concept, with the service tenet of "high starting point, high standards, strict requirements, diligent summary and timely solution to customer needs", has won a good reputation and market prospects! Through the continuous pragmatism, enterprising and hard work of all employees of the company, we have successfully overcome many technical problems encountered in the project and stayed in the industry in the fierce market competition.

Haier washing machine maintenance; Wuhan Haier washing machine

Wuhan Haier washing machine

The service process of service telephone on-site maintenance is as follows:

The first step is to call the hotline;

Step 2, register for an appointment;

The third step is to come to the door on time;

Step 4, check the fault;

Step 5, determine the cost;

Step 6: Troubleshooting;

Step 7: Fill in the voucher;

Step 8, provide warranty;

In order to provide professional and high-quality maintenance services, we solemnly promise: fast and convenient: telephone appointment for maintenance, many outlets in the city, engineers nearby, 30 minutes on-site service.

Tips: One of the following situations is not covered by the warranty, and the special service outlets can carry out maintenance at a charge according to the relevant provisions of this manual:

1. Damage caused by improper use, maintenance and storage by consumers;

2. Damage caused by installation and maintenance of non-special service outlets (including installation or disassembly and maintenance by consumers themselves);

3. No warranty certificate or valid purchase certificate;

4. The valid certificate is inconsistent with the warranty certificate or has been altered;

5. Damage caused by irresistible natural disasters or harsh use environment;

6. Abandoned products and products beyond the warranty period

Washing machine is one of the necessary appliances for most families, which greatly lightens our family burden. If the washing machine is used for a long time, it is inevitable that some faults will occur. If it's a glitch, we can repair it ourselves and save a lot of money. The following introduces the common faults of washing machines and their solutions.

A, program control system failure.

Fault symptom: the program board button is out of order.

Cause and solution:

1. It is possible that there is something wrong with the circuit corresponding to the program button, and the circuit board needs to be checked.

2. If the program button itself is not in good contact, you can check and repair it or directly replace it with a new button.

Fault symptom: the motor runs immediately after the power supply is connected.

Solution: It is enough to check whether the transistor collector and triac on the motor drive circuit are damaged or even damaged.

Cause and failure: the washing machine stopped running before dehydration or washing was completed.

Cause and solution:

1. If the voltage fluctuates and the washing machine stops working, please wait until the voltage is normal before using the washing machine.

2. This situation may also be caused by load failure, virtual welding of related circuits, poor contact of water level switch or safety switch, loose connector, etc. Check these aspects one by one and replace the damaged parts.

Second, the washing system of the washing machine is out of order.

Fault phenomenon: When the washing machine is washing, its inner barrel rotates clockwise.

Cause and solution:

1. There is oil stain on the reducer housing, resulting in reduced friction. Wash oil stains with gasoline.

2. The wear of the brake band seriously weakens its braking effect, so it is necessary to replace the brake band with the same specification.

Fault phenomenon: the wave does not turn.

Cause and solution:

1, the belt is cracked or too loose, which makes the belt slip and needs to be replaced.

2. The bottom of the pulsator is stuck by a foreign object. Remove the pulsator and remove the foreign object.

3. The planetary gear in the clutch is out of gear or the planetary reducer is damaged. Only the entire clutch can be replaced.

4. It is possible that the motor is damaged, the circuit for controlling the motor rotation of the computer board is invalid or the starting capacitor is bad, so it is necessary to check and repair the corresponding parts one by one.

5. The fastening screw of the motor pulley is loose, resulting in idling of the motor. Just retighten the fastening screws.

6. It may be that the hole of the impeller is rounded, and the impeller shaft can rotate but the impeller does not, so the impeller needs to be replaced.

Fault phenomenon: the impeller rotates in one direction.

Cause and solution:

1, there is a bidirectional thyristor short circuit in the computer board, which causes the impeller to rotate in one direction, so the bidirectional thyristor needs to be replaced.

2. It may be that the pawl fork of the clutch is deformed. Replace the pawl fork or clutch.

Three, dehydration system failure.

Symptoms: Dehydration speed is too low.

Cause and solution:

1, the fixing screw of the brake band is loose. Just tighten the fixing screw.

2. The brake band is badly worn. Replace the brake band.

3. There is oil stain on the brake drum or belt of the reducer, and remove the oil stain.

Symptoms: The washing machine does not dehydrate.

Cause and solution:

1. The lead of the dehydration circuit is not in good contact, please reconnect it.

2, clutch failure, repair or replace the clutch.

3. If the safety switch is not turned on, please turn it on again.

4, bearing damage or lack of oil, rust. Replace bearing or repair bearing.

5. Check whether the program-controlled circuit board is faulty and carry out maintenance.

Fourth, the washing machine leaks electricity.

Cause and solution:

1. The live parts or connecting wires in the machine are in contact with the metal body. Check related parts. If the conductor sheath is damaged, the exposed copper wire should be wrapped with insulating tape.

2. The grounding wire is not installed or unreliable. Replace reliable grounding wire or install grounding wire.

3. Capacitors, switches or motors are affected with damp, resulting in lower insulation performance. You can dry it with a hair dryer.

Five, washing machine power failure

Fault phenomenon: the indicator light of the washing machine is on, but it cannot enter the corresponding state.

Cause and solution:

If the drain valve, motor and water inlet valve are not working normally, it means that the bidirectional thyristors controlling these loads respectively are not working. You can check the public part of the trigger circuit first, such as the +5V public power supply circuit of the circuit, and then check other circuits and replace the damaged part.

Fault phenomenon: Even if the power supply is connected, the indicator light does not light up and the washing machine does not respond.

Cause and solution:

1.DC power supply circuit may be faulty. Open the cover, remove the computer board, check the three-stage voltage regulator, power transformer, filter capacitor and rectifier diode of DC power supply, and replace the damaged devices.

2. Check whether the power socket is damaged, whether the fuse is blown or whether the air switch is tripped, and then check other parts of the washing machine. When checking the power socket, it is best to use a multimeter to check the computer control panel first, and then check the power socket, and the result will be more accurate than that with an electric probe.

3. The power cord is blocked due to disconnection or virtual welding of the power cord blade. Check the cause with multimeter resistance, and replace the power cord or three-pin plug.

Washing machine is a common electrical appliance in life. Most washing machines not only have the most basic washing function, but also have the dehydration function, which greatly reduces the time for clothes to be exposed to the sun outdoors. Washing machine is an electrical appliance that is not prone to failure, but it still cannot avoid failure. The following is a description of the motor failure of the washing machine.

There are many reasons why the motor does not turn, such as not being connected to the power supply; The machine did not start correctly; Other reasons prevent the machine from entering the mode of starting the motor; The control panel, the motor itself and related lines or machinery are stuck, which will cause the motor not to turn.

Eliminate the problem of external power supply and wrong operation method. The motor of the washing machine does not rotate. In the first case, there is something wrong with the motor. If there is a short circuit or burning, there is a turn-to-turn short circuit fault in the motor coil. In this case, we can only replace it with a new component.

If this is not the case, the second case is that there is something wrong with the capacitance of the washing machine motor. The motor of the washing machine is started by a capacitor, and the function of the capacitor is mainly to increase the terminal voltage when the motor is started, so that the motor starts to rotate and work normally.

When there is a problem with the starting capacitor of the washing machine motor, it is because the capacitor capacity is reduced or insufficient, and the terminal voltage of the motor will be reduced, resulting in the motor not being able to start and run normally. At this time, it is necessary to replace the capacitor according to the specifications of the capacitor equipped with the washing machine motor.

The third case is that the belt is too tight. Adjust the belt tightness properly by adjusting the distance between the motor and the rotating shaft, or replace it with a new belt.