20 17 year office clerk work summary and 20 18 year work plan (1) 20 17 year, under the correct leadership of leaders at all levels, with the active cooperation of colleagues and the enthusiastic help of all office members, I focused on the actual characteristics of office work, adhered to the principle of service, constantly strengthened my own quality construction, and effectively changed my work style, overcoming. The summary is as follows:
First, strengthen study and improve political theory and cultural level.
As a * * * party member, he is fully responsible for the work of the bureau office, can always be firm in * * * productism, adhere to the ideology and actions of consciously keeping consistent with the party, be strict with himself at work, be tolerant of others, be pragmatic and not grandiose. In 20 17, I consciously participated in the educational activities to maintain the advanced nature of party member, overcome the complicated practical difficulties in daily work, and conscientiously completed all the "prescribed actions" of the education of protecting the virtuous under the correct leadership and reasonable arrangement of the Party branch. I also pay attention to learning and mastering modern network application knowledge with the help of advanced equipment such as computers. Through various forms of study, I have increased my knowledge of political theory, strengthened my political acumen and discernment, further improved my ability to integrate theory with practice, and deeply realized that only learning is the best way for us to adapt to the rapidly developing society as soon as possible.
Second, emancipate the mind and comprehensively improve the level of government administration.
The office undertakes many tasks, such as word processing, filing, seal management, purchasing and storage, finance and so on. It is the window for the bureau to transmit information, implement policies and communicate internally and externally. The work is trivial and complicated, and it is difficult to produce results. This requires our office staff not only to have a high comprehensive quality, but also to be able to cope with daily work, and more importantly, to suffer hardships and be wronged.
In my work, I always establish the overall awareness of serving the construction work, adhere to the general requirements of "doing great things, starting from details, doing small things and focusing on the overall situation", and enhance the forward-looking and initiative of my work. In 20 17, according to the work requirements of our superiors, we made every effort to complete the tasks of internal management and external coordination, which improved the work level of our department and effectively promoted the smooth progress of all the work of the bureau.
1. Comprehensive writing has been strengthened. In 20 17, the office drafted more than 100 requests for instructions, reports, speeches and presentations, and issued more than 10 attendance, study, finance and assessment systems, forming more than * * written materials.
2. Standardize internal affairs management. We have formulated institutional management systems such as attendance system, study system, duty system, document assessment system, institutional health system and financial management system, which make institutional management more standardized, scientific and rule-based.
3. Strengthen the management of office staff. The ups and downs of office work are unknown to others and other departments. They are all unknown "supporting" jobs and "underground" jobs, and some of them are irreplaceable by other departments. In order to improve the ideological quality, professional ability and work style of office staff, and do a good job in office self-construction, the first is education and guidance, so that everyone can establish the spirit of loving their posts and dedication, establish a sense of honor and overcome the inferiority complex of "supporting roles". Second, adhere to the implementation of various systems, such as meeting system, labor discipline, duty system, health system, etc. And asked the comrades in the office to take the lead in implementation and set an example.
4, actively and steadily do a good job of letters and visits. The petition work is an important work to resolve social contradictions, ensure the normal and smooth work of our bureau, and solve problems for leading comrades. 20 17, the bureau's petition office received visitors 17. In the work of letters and visits, we should strictly follow the procedures of letters and visits, be patient and meticulous, and help the letters and visits to coordinate and solve problems that can be solved immediately. Because we have established a strong sense of the overall situation, responsibility and service in our work, with the efforts of comrades in the overall situation, the petition work of our bureau in 20 17 did not go to the city, province and Beijing to petition together, which made the visiting people leave satisfied and got a satisfactory reply.
Third, establish the concept that employees' interests are no small matter, and strive to improve the service level.
As the logistics support department of our bureau, the level of office service directly determines the external image of our bureau. Therefore, while managing government affairs, we should actively seek benefits for cadres and workers, fully mobilize the enthusiasm of workers, and establish the idea of taking the bureau as our home.
1. When arranging the daily purchase, collection and printing of all kinds of supplies, the department personnel are required to pay attention to their service attitude, never delay what can be done, explain the reasons for what cannot be done, and try their best to provide quality services.
2. When arranging all kinds of medical insurance, distributing all kinds of welfare benefits and other matters related to employees' immediate interests, the office staff are required to always take the way of empathy, put themselves in the employees' shoes and put themselves in others' shoes in the spirit of fairness to the public.
Fourth, the existing problems.
Since 20 17, although some work has been done in government service, it is inseparable from the correct leadership of the leaders and the strong support of comrades in other departments, and it is also the result of the concerted efforts of all colleagues in the office, Qi Xin. However, after careful study, there are still many shortcomings:
1, the initiative and consciousness of learning need to be strengthened. We should not just be satisfied with what we have learned at present, but master more comprehensive political theory knowledge through further study and dabble in a wider range of cultural knowledge, so that our work can be by going up one flight of stairs;
2. Management is not bold enough, and there are still problems such as being soft-hearted and not strict enough in some aspects. In the next year's management work, we should pay attention to the realization of system management, move people, and promote our own management level by going up one flight of stairs;
There is impatience in the work, and the style of modesty and prudence needs to be further strengthened.
The working idea of verb (abbreviation of verb) 20 18
These problems in work need to be adjusted and updated as soon as possible through continuous study and practical work exercise. Because of this, I also have a clear idea about my work direction for the next year:
1. Continue to strengthen study, broaden one's knowledge, strengthen the cultivation of political theory, improve one's comprehensive quality, adhere to the system of weekly regular meetings of departments, and organize departmental personnel to study politics and business through meetings to further improve the overall quality of the office;
2. Further change ideas, expand ideas, improve the work quality, policy level and work level of all staff in the office, strive to master and be familiar with various policies and guidelines, and provide staff and services for leading correct and scientific decision-making.
3. Strengthen communication with other departments, attach importance to colleagues' opinions and suggestions, and further improve the government's management level and transaction handling ability.
20 17 years' work summary and 20 18 years' work plan of office clerks (2) Over the past year, with the care and help of leaders, all leaders and colleagues have been able to fully understand the work of the office, all the specific work has been carried out as planned, and all the temporary tasks have been completed on time, which has played a positive role in the realization of the overall work plan. Although I have experienced many difficulties in my work, every time is a good exercise for me, and I feel that I am gradually maturing. Now I will summarize my personal work as follows:
First, the internal work of the office.
1. Do a good job in writing, printing and reporting the report materials to ensure that they are written and reported in time. Do a good job in sending, receiving, copying and copying all kinds of documents. Please ask the leaders to read the department and office in time, make records and arrange them on time to ensure the delivery and registration of documents.
2. Do a good job in consulting office telephone business with Director Li, and the higher authorities will check the reception work.
3. Make, wash and publicize the system cards, management quotations, photos of going out for training, and complete the publicity of all kinds of notices and announcements of the group company.
4, to assist the director of the office to complete the work assigned by; Report monthly attendance statistics to the group company on time; Group company office supplies, apply for procurement and distribution to the corresponding departments and offices, office furniture market research, computer equipment maintenance and consumables management. Handle the network maintenance agreement and pay the 20 17 network maintenance fee. Pay the heating fee of 20 17 of the group company together with director Li.
5. Preparation and application of application materials for senior professional titles.
6, in a timely manner to the relevant departments of the construction bureau to receive all kinds of documents and report all kinds of documents.
7. Assist Director Li in online recruitment.
8. Actively participate in various training activities organized by the group company, successfully pass various key post examinations arranged by the corresponding company, and obtain corresponding certificates.
9. Handling the second-level construction engineer refers to the issuance of the second-level construction engineer registration examination book and the payment of fees, the completion of continuing education, the online declaration of the second-level construction engineer's additional registration and initial registration, the submission and collection of the seal, and the compilation and reporting of the second-level construction engineer's tender filing materials.
10, CRBT, a member of the group company, unsubscribed from the group network access.
The attendance records of 1 1 and 20 17 are summarized and reported, and the democratic appraisal form is made, bound and distributed, and summarized in time.
12, collect and count all the payment details of social security personnel at present.
13, go through the recruitment formalities of the group company at the employment center, go through the formalities of obtaining the materials needed for labor insurance at Yimin Agency Center, China Transportation Office, Fuan Office and Yunxi Office, submit the cancellation business of insurance increase or decrease to the Labor Bureau, get the medical insurance card (bank card) from the Labor Bureau, count the insured persons paid by the group company now, make medical insurance certificates, issue individuals or contact the insured.
14, the telephone charges of the group company and the base were paid and registered on time, and the telephone charges of the group company's base remained in normal use on 20 17.
15. Prepare the materials needed to accompany the bid, go to Changde and Nanguan Construction Company respectively with the personnel of the cost department to seal the bid, and participate in bidding singing and bid opening in the trading center and airport.
16, collecting construction drawings for * * primary schools, and paying transaction fees and bidding fees.
17, * * preparation of home ownership qualification materials, preparation of 9000 certification materials, * * preparation of materials, * * revision and production of enterprise profile.
18. Hand over the sales of Bishui Garden with Vice President Wu and register for purchase.
19. Register the purchase and distribution of all holiday gifts.
Second, unite and cooperate, and put it in place.
1, make an office work plan, and do a good job in the office, office and work.
2, do a good job in logistics management. Do a good job of safe and stable duty, and timely purchase and distribute office supplies and daily necessities.
3. Do all kinds of temporary work.
4, clear everyone's job responsibilities, tasks, so that a clear division of labor, clear responsibilities. This year, when carrying out various tasks, the relationship with colleagues was handled in harmony, and all tasks were supported by various offices, and the implementation was smooth.
Third, strengthen coordination, ensure communication, cooperate with each other, and act in accordance with the company system.
All the staff in the office strengthen communication, close cooperation and mutual support with other departments. Over the past year, the office has maintained a good relationship with various departments and offices, and the communication between departments and offices has been smooth.
Fourth, its own problems.
Over the past year, with the care and support of leaders and comrades, this work has also achieved certain results, but there are still many gaps from the requirements of leaders and comrades:
First, the work lacks initiative and foresight; Second, sometimes the work is not reasonable, and there is a phenomenon of paying attention to one thing and losing the other, which needs to be improved and improved in our future work. Third, there is not enough communication with leaders at work, and sometimes I only know how to bury my head in pulling a cart.
At the arrival of the new year, all members of our bureau will, under the correct leadership of the bureau's leading group, further carry forward their achievements, overcome difficulties, innovate their work and achieve more excellent work results.
20 18 work plan
1. Learn to use your head and think positively at work.
2. Actively communicate with leaders and report work and ideological problems in time.
3. Send calls to relevant leaders for review and communication in time, which is efficient and fast.
4. Try to save office expenses and ask the printing room to make good use of both sides of the paper. Actively use the network to send and receive written materials to reduce the cost of doing things.
5, in the new year, we should actively adapt to the requirements of the new situation, closely around the office business, with the spirit of innovation to complete all the work. Strive to explore the laws of office work itself and improve the level of writing, meeting and handling affairs; Improve the timeliness of work and enhance the initiative, enthusiasm and creativity of work.
Office Clerk's 20 17 Work Summary and 20 18 Work Plan (3) It's the end of another year in a blink of an eye, and this year will pass in a very fulfilling and busy job. During this year, I gained a lot and accumulated a lot of work experience. At the same time, with the help and support of two leaders and supervisors, I finished my work well. As an office clerk, I am well aware of my job responsibilities and work contents, conscientiously complete every task assigned by the leaders, and constantly improve my comprehensive ability and do better. The work of this year is summarized as follows:
I recommend it carefully.