JD。 The international self-management of COM is like this. Business is overseas, and there is a strict qualification review mechanism before entering.
After the merchants settled in the international self-operation, the buyer placed an order, and the products were not sent directly from the merchants to the buyers, but sent to JD.COM International self-operation through customs and bonded warehouses, and then sampled.
When JD.COM International finds defective goods, it will first communicate with the seller. If there are fakes, JD.COM International will compensate the buyers and punish the merchants.
If you rely on JD.COM's brand and supervision, you can't guarantee authenticity, so to be honest, it is difficult to guarantee authenticity in other channels. It's better than trusting the promise made by Daigou, right?
As for why some people think they have bought fakes, I think there are several reasons. One is that JD.COM International Self-operated Company may have been in chaos for some time when it was first established, and there will be loopholes after the procedures are not strict. Now there will be fewer and fewer loopholes after rectification.
The other is personal experience. Sometimes things like cosmetics, different batches of raw materials may be slightly different. I myself have encountered the same product bought at Lotte Duty Free Shop in Korea, but it feels different. Of course, some people say that Lotte has fakes. But whether it is fake or not, it is generally impossible to produce inspection reports by feeling.
To say the least, I believe that as long as there is evidence to support it, JD.COM will give consumers a satisfactory answer even if they really buy fakes. As an old user of JD.COM, I still choose to trust JD.COM.