Customer information can be processed in the following situations.

1. Personal information processors can handle personal information including:

(1) Obtain personal consent;

(2) It is necessary to perform statutory duties or obligations;

(3) The need to protect the life and health of natural persons and the safety of property in case of emergency.

2. Legal basis: People's Republic of China (PRC) Personal Information Protection Law.

Article 13 A personal information processor can process personal information under any of the following circumstances:

(1) Obtain personal consent;

(2) It is necessary to sign and perform a contract in which an individual is a party, or it is necessary to implement human resource management in accordance with the labor rules and regulations formulated according to law and the collective contract signed according to law;

(3) It is necessary to perform statutory duties or obligations;

(4) It is necessary for responding to public health emergencies or protecting the life, health and property safety of natural persons in emergencies;

(5) conducting news reports and public opinion supervision for the public interest, and handling personal information within a reasonable range;

(6) Handling personal information disclosed by individuals themselves or other personal information disclosed according to law within a reasonable range in accordance with the provisions of this Law;

(seven) other circumstances stipulated by laws and administrative regulations.