1. You can make a complaint through the official WeChat account or the official WeChat of official website and Internet Finance Association;
2. 1232 1 The acceptance center for reporting bad network and spam mainly deals with fraudulent phone calls, harassing phone calls, spam messages and other phenomena. Third-party collection agencies can harass borrowers, indicating that the loan platform has leaked users' privacy, and they can call 1232 1 to make a complaint;
3. The CBRC reports, which is a formal reporting platform of the country. Without the participation of any institution, the CBRC has strict supervision over loan companies. Small loan companies issue loans without a financial license issued by the CBRC, and the loan companies will be investigated after reporting.
Legal basis: Article 68 of the Measures for the Supervision and Administration of Credit Card Business of Commercial Banks, the issuing bank shall collect money from the debtor and its guarantor, and shall not collect money from a third party unrelated to the debt, and shall not use improper means such as violence, coercion, intimidation or abuse of power to collect money. The collection process shall be recorded, and the recorded materials shall be kept for at least 2 years for future reference.