The report summarizes the data of nearly 57 million flights in 20 17, and evaluates the punctuality rate of the world's largest airlines and airports. OAG defines "punctuality" as the arrival time of the flight within 15 minutes of the flight time.
The report shows that Hong Kong Airlines has become the most punctual airline in the Asia-Pacific region and the second punctual airline in the world, with a punctuality rate as high as 88.83% (more than 74.46% in 20 16).
Punctuality has always been the focus of Hong Kong Airlines in the past few years. Since 20 15, most planes have used the midfield passenger corridor of Hong Kong International Airport, which is very helpful to improve the punctuality rate of flights. At the same time, the boarding bridge is mainly used for boarding, instead of requiring passengers to connect the bus to the remote boarding gate as before, which helps to shorten the boarding time.
In addition, Hong Kong Airlines has also explored flight handling procedures, set up working groups and paid close attention to the punctuality rate of flights. When there is a flight delay, it will immediately analyze the reasons and seek solutions. For example, many delays are caused by passengers waiting for connecting flights. In order to solve the problem, the route planning department will extend the stay time of some connecting flights to reserve more buffer time, and the minimum connecting time of some flights will also be extended. For example, the shortest transit time of all connecting flights from Vancouver is determined by.
According to OAG's report, among the super-large airlines in the world, JAL ranks first with the punctuality rate of 85.27%, and ranks sixth among all airlines. All Nippon Airways ranked seventh in the Asia-Pacific region and 14 in the world. In addition, the top 20 most punctual airlines in the world are Qantas (fifth) and Singapore Airlines (13).