Not afraid of patents

Qiao Zhifeng

SF announced the patent of "violent sorting and identification method", and it is no longer afraid that express parcels will be damaged or lost.

191October 19, SF technology co., ltd. disclosed a patent named "a violent sorting and identification method, device, equipment and storage medium", with the publication number of cn112241664.

The patent abstract shows that the application discloses a method, a device, equipment and a storage medium for violent sorting and identification. The method comprises the following steps: extracting two adjacent frames of images with a set time interval from the collected video to be recognized, and extracting an optical flow diagram from the two frames of images; Fusing the characteristic data of the optical flow diagram with the characteristic data of the previous frame image; Based on the fused feature data, the violence classifier is identified. According to the technical scheme provided by the embodiment of the application, the accuracy of violence classification and identification can be improved. (65438+1October 2 1 Qianwang)

Careful friends must have found out that the headline of the news is "SF announced the patent of" violent sorting and identification method ",and I am no longer afraid of the damage and loss of express parcels", while the title of my comment is "SF announced the patent of" violent sorting and identification method ",and I am no longer afraid of the damage and loss of express parcels?" , the text is exactly the same, with an extra "?" .

Why do you want to add "?" Because I always think that no matter what happens, in the final analysis, people should do it. Some things, which sound perfect and sonorous, can't be done well once the executor has a problem. Therefore, we can only be cautiously optimistic without looking at advertisements until the actual effect is truly verified.

Of course, SF's introduction this time is not a principled regulation or requirement, but has risen to the "technical level", which should be more objective and operational than simple regulations and requirements. Therefore, although the patent abstract is very professional and everyone doesn't understand it very well, it looks really powerful and it is worth looking forward to.

Violent sorting has long been a common problem in the express delivery industry. The media has also exposed this many times. Give a few examples:

Some media reporters have made an unannounced visit to a courier transshipment center in Shijiazhuang and found that the courier in the sorting workshop was rudely treated by the staff and kicked away at will. Express delivery can be seen everywhere in the workshop. The courier was blocked in the passage and trampled by the staff at will. Some express parcels were cracked by the staff and the contents were broken.

Actually, you don't have to watch the media reports. As long as they are friends who often shop online, how many have not encountered similar problems? The deformation and damage of express delivery is not uncommon, at least not uncommon. When it happens, consumers often can only admit that they are unlucky, and it is very difficult to defend their rights.

By extension, the phenomenon of violent sorting or violent loading and unloading is not only exposed in the express delivery industry, but also in the "tall airport". Not to mention others, my own suitcase became dirty after being checked in, and the corners of the box were worn out. It is conceivable what happened to the box during the consignment.

Later, I talked about this on the Internet, and some netizens working in airlines replied to me: "As an airline employee, I understand passengers very well. But the airlines are also very wronged. Because it is not necessarily airline employees who load and unload at the airport, many of them are airport employees. And airport employees and airlines can't control it. You mean another agent? No, this is the only one at the airport. Passengers seek compensation from the company, and the company seeks compensation from the airport? No, I can't afford to offend the airport. " I see, it's still the fault of monopoly. If there are many consignment agents at the airport to compete and let airlines choose independently, the service attitude and service level will definitely not be like this.

In the face of public doubts, some airport staff responded that the airport has a special person responsible for handling damaged luggage and can compensate. Sounds professional and responsible. Actually, it's quite troublesome to claim compensation from the airport. If the loss is not particularly large, most passengers will choose to submit to humiliation and feel unlucky. My suitcase is damaged and I don't want to waste too much time and energy. Perhaps, because the airport has confirmed this, there is nothing to hide.

Moreover, even if it is true, the result may disappoint you. The media once reported an example: A passenger bought a suitcase with a price of 5,980 yuan, which was crushed and deformed. The airline said that it could only compensate 200 yuan. 200 yuan is not enough trouble. What is the basis of such compensation standard? It's like "just kidding".

But then, once I was waiting to pick up my baggage at an airport, I suddenly found a monitoring screen installed at the top of the baggage conveyor belt, which showed the live broadcast of airport staff loading and unloading luggage. With monitoring, the behavior of the staff has been well regulated, cautious, and even a little cautious.

It seems that solving such an old problem mainly depends on two aspects: one is to promote technological innovation and introduce technical means like SF; Second, like an airport mentioned above, it implements transparent management and sincerely introduces consumer supervision. Do these two points or one of them well, and the service level and management level of related industries will definitely be in by going up one flight of stairs.