First of all, thank you for your support to China Telecom. According to your description, it is recommended to consult the local business hall or online business hall, because the situation is slightly different from place to place. Wish you a happy life!
If you need to buy a telecom mobile phone, you can log in to Anhui Telecom Tianyi Store (/shop/). Many new mobile phones such as iPhone 5, Xiaomi, Samsung and HTC can be purchased at preferential prices, and the contract plan is given away at a premium.
If the above information can't solve your problem, you can also log in to Anhui Telecom Tianyi Store (/shop/) and ask online customer service for help.