First, raise a reasonable question about the stability of the patent held by the complainant: it is beneficial to follow-up complaints to inquire about the nature and content of the patent through the patent number provided by the complainant; Confirm whether it is within the validity period, if not, the complaint is invalid; If so, you can make the next appeal.
Second, the specific steps of the seller's complaint are as follows:
1. Log in to Taobao Seller Service Center-Baby Management Physical Examination Center-Violation Handling-Find the goods that need to be complained-Click the executable operation-click the certificate to initiate a complaint.
2. When lodging a complaint, you should provide sufficient materials to prove that your goods are not infringed, including: existing design: 1 sales records published before the complainant's patent application date, and the pictures displayed in the order are consistent with the complainant's patent viewpoint; 2. Other materials (screenshots of web pages, documents, instructions, patent materials before the filing date, etc.) that affect the patent stability of the complainant. ).
3. Contrasting with the complainant's patent: it is necessary to provide a picture of the complained product page to compare with the six views of the complainant's patent, including shape, pattern and color, and point out the differences by combining pictures and texts.
4. The product comes from the right holder's complete authorization chain or purchase certificate, and the brand, model/style and other information should be reflected in detail.
Generally speaking, the complaint time for infringement of intellectual property rights is 3 working days, so it is necessary to submit the complaint in time during the complaint period, and then wait for the audit results. If there are violations, you can appeal by yourself or contact Yuetao Appeal Team for assistance, which can solve all Taobao violations.