How to complain about Taobao shop?

First, how to complain and report that the merchant map on Taobao was stolen?

If you complain about the infringement of the other party's stolen map, we can follow the following steps.

Step 1: Log in to Taobao, click "Contact Customer Service", find "My Service Record", select "Stealing Pictures" and initiate a complaint about stealing pictures.

Copy the goods of the infringing shop and link to the "other goods link", upload your own original picture, and then click the submit button.

After submission, you need to copy your own products and link to the corresponding location, and upload other related documents, such as the original pictures such as tidbits, the size of which is not more than 5M.

After uploading all the contents, click Submit to complete the complaint. Click "I initiated the complaint" to view the relevant information and status of the complaint.

Second, how to complain and report the low price of merchants on Taobao?

There is no violation of laws and regulations in the low price of merchants. Taobao platform does not support direct complaints. We can make complaints in the following ways.

1. Make intellectual property complaints through Alibaba platform.

1) sort out the product links to be complained and log on to the intellectual property protection platform of Alibaba Group.

2) Complain that the other party infringes the brand trademark right, and provide evidence that the brand logo is obviously used in the main link diagram or description diagram, as well as proof of the trademark use right of the brand.

3) Complain against the other party for infringing brand patents, including appearance patents and invention patents. Patent complaints need to submit qualifications, patent certificates and patent evaluation reports. If it is an invention patent, only a patent certificate is needed.

4) Complain against the other party for copyright infringement, provide evidence of misappropriation of official pictures and words in the main drawing or explanatory drawing, and register the works of art. ..

2. Purchase evaluation. Buy products at random prices, make false appraisal reports, and complain on the grounds of fakes.

Third, other ways for Taobao to complain and report businesses.

In cooperation with third-party price control companies, professional third-party price control companies have more experience in dealing with unreasonable prices and infringement of Taobao stores, and can better solve problems. Mr Bai Ji is a good platform. With six years of practical experience in Taobao's anti-counterfeiting, price control and rights protection, it has helped countless brands solve their urgent needs. At the same time, Mr. Bai Ji is also a caring legal adviser. You can come to consult if you have any questions.