1. Please make sure the glasses are fully charged. If the battery is low, please charge it for at least 10 minutes.
2. Turn on the Bluetooth of the mobile phone/tablet device. If the name of the current glasses already exists in the pairing device list, please cancel pairing or ignore this device. If not, please go directly to the next step.
3. Search in the list of available devices or other devices, and click on the name of the glasses to make pairing connection.
4. If it can be connected normally, please upgrade the glasses firmware to the latest version in time.
5. If the problem still exists, please take the product and purchase certificate to the nearby Huawei customer service center for testing.