Methods to verify the authenticity of a mobile phone:
1. Open the authenticity verification website: link;
2. Obtain the IMEI code:
①Enter Settings--System Management/More Settings--About Phone--Query in Status Information (iQOO UI: Enter Settings--My Device--More Parameter Query);
② Yes Check directly on the mobile phone packaging box;
Note: If the above method cannot be used to check, you can click this link to consult online customer service.
3. Enter the IMEI code and click "Query Now";
4. If the query result is consistent with the relevant information of the mobile phone (including mobile phone model, color, warranty information, etc.), It means that the queried model is genuine (results are for reference only). If "Sorry, no XXX related information can be found" is displayed, confirm whether the IMEI code entered is incorrect, and then verify again. In addition, please confirm whether the purchase channel is Official authorized channel;
5. If you try several times and still find that the information cannot be found, the information found does not match the mobile phone information, or if you have any questions about the query results, you can go to the vivo customer service center to inquire.
You can click this link to view the graphic description