Gauss's high-pressure cyclone has passed 50,000 durability tests, which is equivalent to two years of normal use by consumers. Generally speaking, it may be because the small particles in the dirty water that mops the floor are brought into the rotating shaft of the mop, resulting in the bearing being stuck. At present, consumers are not advised to disassemble the product by themselves, which may lead to the irrecoverable product.
If your product is still under warranty, we suggest you call the after-sales service hotline. All products of Sego brand provide corresponding after-sales service according to national regulations. For details, please call 8008200350.