2. Find out the causes of patent infringement. Is the product patent problem not checked during the product development process or the sales on the shelves are not carefully reviewed? Since it is patent infringement, are there any similar products that are in danger of infringement besides the warned products? (That's why we need to check patent information and details), what is the inventory situation of patent infringing products and similar products? Can you return the supplier to minimize the loss (don't tell me that you will continue to sell infringing products)
3. If the patent information has been checked clearly, you should know whether you have appealed to Amazon to solve the warning yourself. Generally speaking, patent infringement is basically impossible for Amazon to misjudge. What should I do at this time? Contact the copyright owner with the fastest speed and the most positive state, explain the reasons for the infringement and the efforts you have made to avoid the infringement again, and then make a statement and contact several times to see how the other party's attitude is. If you reply to your email, your attitude can be good, indicating that there is a chance. If your email sinks into the sea, skip to 5.
4. If you find loopholes in the patent information after checking it (for example, if you find patent infringement, Although your product is similar to A's patent, it is not exactly the same), then at this time, you can carefully compare your product with the patent information of the other party, take photos, make documents, present them to Amazon, and state in detail the differences of all patents, and then wait for Amazon's judgment and reply.
5. Both Amazon and the copyright party have contacted each other, and continue the next step according to the other party's reply to you, in order to minimize the damage to the account. Generally speaking, if the copyright party ignores you, it is very unlikely to find them to solve the warning (depending on your writing skills and sincerity, of course, the other party depends on your email), and it is necessary to persist in the efforts on Amazon's side, depending on your three.
6. After all the emergency and routine treatment, be prepared to communicate with Amazon continuously. Even if you can't drop the lawsuit, at least ask them to help you annotate it, so as to minimize the impact on your account.
The above is about the handling of infringement (note here), and the above actions are all about the handling of this warning itself. It is an effort to solve this problem.
of course, extension processing is also necessary. For example, are there any other accounts still selling this product (if you have many accounts), and are there any other sites selling this product? How to deal with it separately (if you sell in multiple sites and countries)? These actions are all aimed at avoiding the recurrence of the same problem. A place can fall once, but it is unforgivable to fall twice, provided that you seriously consider why you fell after the first fall.