Automotive Professional Application and Management Graduation Thesis Sample
1. Overview
Information resources refer to the production, distribution, exchange (circulation), and consumption processes of information. In addition to the information content itself, it also includes information equipment, information personnel, information systems, information networks, etc. that are closely related to it. In the past, our country only regarded materials and energy as resources, and information as general "news." Since Comrade Deng Xiaoping's inscription "Develop information resources to serve the construction of the four modernizations" was publicly published, people's understanding of "information" has undergone a qualitative change. A leap forward, we realized that information is also a precious strategic resource. Together with material and energy, it has become the three major strategic resources for the development of today's society.
1. Information optimizes production factors. Information can play a functional role by optimizing production quality, guiding the reasonable and effective allocation of production factors, and promoting the orderly operation of the productivity system. This is reflected in:
(1) Information increases through interaction with labor force. Information content of other production factors, thereby improving the quality level and utilization efficiency of the productivity system. Once the production factors with increased information content enter the production process, firstly, it can shorten the workers' understanding and proficiency process of the object, so that the production factors can enter the production operation system in a faster and more accurate state, which can be expressed and exerted in terms of the timeliness of the production process. productivity function. Second, it can enhance the orderliness and safety factor of production and bring opportunity benefits. Third, it can trigger technological innovations and inventions in production processes, production tools, operating methods and process technologies.
(2) Information interacts with leadership to guide the optimal combination of production factors, thereby improving productivity. The main guiding functions of information for leaders are: First, it guides leaders to shift their attention to new work. The second is to guide leaders to judge the situation and make correct decisions. The third is to guide the leadership in making decisions. The decision-making plan formation process is the process in which leaders comprehensively process information.
(3) Through the interaction with production managers, information enhances the knowability and transparency of managers and management objects, thereby improving the orderliness of the operation of the productivity system. The productivity system is a whole composed of multiple production factors, and production is run through information on a series of production factors. Accurate information helps managers grasp the scale of production operations, so that production can proceed normally, orderly, and efficiently.
2. Information supplements resources. Materials, energy, manpower and capital constitute the basic resources of society, and the development of information plays a supplementary role in these basic resources of society. Its performance is as follows:
(1) Information can greatly save social and economic development. The use and consumption of various resources during activities.
(2) The use of intelligent robots enables human resources to be supplemented and replaced. Led by highly informatized and intelligent robot assembly lines, the unmanned workshops of automobile companies continuously produce a large number of cars. The cost of automobiles is greatly reduced due to the saving of manpower; with a highly informatized database, people can click on Relevant information from all over the country and even the world can be found at the push of a button, eliminating the time of searching for information in vast documents, thus greatly saving human resources.
(3) Information can also replace capital, thereby making funds more convenient, faster and more effective in serving social and economic construction. The emergence of electronic money and credit information using information cards as the carrier have transformed the mode of exchange of goods into the mode of information exchange in modern social and economic activities; the emergence of electronic transfer has changed the movement of funds in the flow of goods and bills into the movement of information flow, not only It greatly reduces the trouble of transporting funds in transit, speeds up the turnover of funds, and improves the utilization rate of funds, thereby solving the problem of insufficient funds in social and economic construction.
3. Information adds value to wealth. Information not only optimizes production factors and supplements social resources, but also directly creates wealth and adds value to social wealth.
(1) Information can transform non-resources into resources, and investing corresponding information will generate value or increase value. Sluggish capital will turn into profitable investments when it gets information about capital needs.
(2) Directly sell information products and information services to create wealth. In countries with developed information industries such as the United States and Japan, the direct income from information services and information product manufacturing is staggering. According to statistics, the sales of the U.S. information industry were US$237 billion in 1982, US$400 billion in 1985, and US$470 billion in 1988. billion US dollars and is expected to be close to one trillion US dollars in 2000.
(3) Information can shorten the circulation time and thereby create wealth. The role of telegraphs and telephones is to speed up the transmission of information, shorten the time for information flow, and improve work efficiency, thereby achieving the purpose of creating wealth. There are many examples of the wealth brought to us by shortening the circulation time through information and information technology, such as communications, telephones, faxes, emails, online retrieval, video conferencing and a series of advanced technological equipment, which have changed the information flow time from the past to weeks and days. Calculations have been shortened to minutes and seconds, thus greatly accelerating the process of increasing wealth.
(4) Information can expand the space for value-added, thus creating wealth. Because information technology has strong radiation capabilities, modern information activities are carried out in a wider space, thereby creating wealth. Therefore, today with the continuous improvement of informatization, the space for wealth appreciation is not only in a certain natural area or a certain country and region, but also expanded to other countries and regions around the world.
In short, the information economy is a "low energy consumption" economy. In the industrial economy, the growth of gross domestic product (GDP) and energy and raw materials grow simultaneously, while in the information economy, unit GDP The energy consumed has declined. In recent years, the gross national economic product of the United States, Japan and other countries has increased, but energy has decreased. Our country is a country with a disadvantage in per capita natural resources, especially energy. If we want to do a good job in economic construction, we must accelerate the development of the information industry.
2. Human society’s demand for information
In today’s society, human beings’ demand for information is increasing day by day. All countries in the world, whether developed, moderately developed, or developing, All are based on competition in the new century. To win in the competition, we must capture effective information through various means, so as to take the initiative in economic development. It can be expected that with the development of social economy, people's demand for information will become increasingly high because:
(1) Modern information is in an era of explosion, the amount of literature is growing exponentially, and the amount of information in society is increasing rapidly. According to incomplete statistics, in today's society, approximately 1 million invention patents, 4.5 million scientific and technological documents, 120 million various publications, and hundreds of millions of various institutional documents and materials are produced every year in the world. Among them, more than 30,000 economic academic papers and materials are published in our country every year, which means that there are an average of more than 100 articles every day, and they are published in more than 1,000 newspapers and periodicals. These documents and information roughly double every ten years. In addition, the round-the-clock information transfer within various information systems, as well as between regions and internationally has reached a level that is difficult to count. Facing such a huge and increasingly expanding amount of information, it is inconceivable that there is not enough support and processing by computer systems and Internet networks.
(2) Society is gradually becoming informatized, and the gradual socialization and industrialization of information is the trend and trend of today's social development, and it is also one of the characteristics of today's society. The penetration of information into all areas of society is becoming increasingly obvious, to the point where information is almost everywhere and everything is inseparable from it.
(3) To survive and develop an enterprise, to remain invincible in the competition, it must master relevant information that is crucial to its fate. With the development of the economy, information becomes more important in the business activities of enterprises. This is because: on the one hand, various new technologies, new equipment, and new materials are constantly produced, and at the same time, these new technologies, new equipment, and new materials are widely used. It is applied to the development and application of new products. Therefore, without understanding this information, companies cannot use the latest science and technology and the most advanced equipment to produce the latest products, and companies cannot inject new vitality; on the other hand, the market The economy requires that the lives of enterprises are increasingly connected with the market, which requires enterprises to strengthen market research and research, keep abreast of market conditions, grasp information about market changes, and produce marketable products.
Only in this way can enterprises adapt to the complex and ever-changing market environment, survive and develop.
In short, the impact of the information industry and information technology exceeds that of any technological revolution in history. It not only affects the production process of material products, but also affects the production process of information and knowledge-based products. to the economic development of various countries, and has an increasing impact on the political, military, and social development of various countries.
3. my country’s automobile maintenance industry’s demand for information resources and existing problems
In the traditional sense, my country’s automobile maintenance industry has been in a primitive and backward status for a long time, which is recognized It is a dirty, hard, tiring and poor industry. This backwardness is reflected in management level, technical level, personnel quality, equipment and equipment, etc., and the backwardness in information resources is particularly prominent.
The car that was born more than a hundred years ago was nothing more than a simple four-wheeled vehicle. It was a cumbersome monster that was ridiculed by some people, including coachmen. No one would have thought that such a bulky monster would transform from a primitive car into a high-tech crystallization after more than 100 years of development. In particular, the rapid development of electronic technology and computer technology has continuously improved the high-tech level of automobiles. Application of electronic fuel injection system, ABS
Anti-lock braking system, SRS airbag system, electronically controlled automatic transmission system, air suspension system, power steering system, automatic cruise system, central door locking system And anti-theft system, power traction system, self-diagnosis system... This series of high and new technologies continue to improve the performance of the car. The car in front of us is no longer a simple means of transportation not much better than a horse-drawn carriage, but a It is a high-tech product that integrates modern civilization and wisdom, and this high-tech product is still developing in depth into the high-tech field. The high-tech characteristics of this kind of car itself, coupled with the continuous launch of new car models every year by various automobile manufacturers around the world, the continuous adoption of advanced technologies, and the continuous development of various systems, make the majority of automobile maintenance technicians have a deep understanding of automobile maintenance information. The demand is getting stronger and stronger.
Traditional vehicle maintenance data information query mainly relies on traditional media (such as books, magazines, newspapers, etc.). This traditional media has the problems of small amount of information, slow query speed, and slow data update. Especially for the large influx of imported cars into the country after the reform and opening up, the lack of maintenance data has brought great difficulties to the maintenance work. As far as current car maintenance technicians are concerned, no one can collect the maintenance data of thousands of models. , data, programs, etc. are stored in the brain. The knowledge, technology, experience and comprehensive grasp of information of automobile maintenance technicians are increasingly showing their limitations.
my country's automobile maintenance industry has an increasingly strong demand for maintenance data and information. The solution to this shortcoming is the professional Internet network for automobile maintenance, that is, INTERNET. The emergence of INTERNET has completely broken the limitations of information transmission in space and time, and can quickly transmit information to every corner of the earth in the most comprehensive and rapid manner in the first time. The INTERNET network has emerged in China's modern automobile maintenance industry. From the perspective of the international automobile maintenance industry, the maintenance industry's technical data inquiry, fault detection and diagnosis, and technical training network have become comprehensively popular. Taking the U.S. automobile maintenance industry as an example, comprehensive management of maintenance information, collective expert consultation, online information query, online answers to difficult and complicated problems, online technical consultation, and online purchase of automobile maintenance materials have become basic features of the maintenance industry. As early as the late 1980s and early 1990s, it had been fully implemented.
my country's automobile maintenance professional Internet network started in the mid-1990s. Taking the Eurasia Diwei automobile maintenance professional website as an example, since 1995, it has been established for internal use by member units. Remote communication BBS. Since 1996, it has invested heavily in establishing a large-scale automobile repair INTERN
ET Internet website.
At present, it has developed into the most professional car maintenance professional website, covering the basic maintenance and repair procedures, various systems of engines, gearboxes, air conditioners, suspensions, steering, fixed speed, airbags, anti-theft and other systems of various European, American and Asian car series. Class data, various component location diagrams, mechanical disassembly and assembly diagrams, electrical circuit diagrams, and realize online Q&A, online consultation, online inquiry, online training and other functions. This kind of Internet website characterized by computer information processing technology has constituted a major high-tech feature of modern automobile maintenance enterprises.
Another important function of the automobile maintenance professional Internet is that it can quickly and quickly provide supply and demand information on automobile parts, automobile maintenance testing equipment, automobile maintenance materials, automobile maintenance technology and management talents, etc., so that enterprises can Operators and managers can obtain information in time and make correct choices and decisions. Technical discussions and technical exchanges on the Internet have accelerated the overall technical level of automobile maintenance technicians. Online remote automobile maintenance technical training also provides another way for the retraining of automobile maintenance technicians who need to constantly absorb new technologies and knowledge.
In addition, the application of computer management system software and technology in modern automobile maintenance enterprises is also an example of the application of information resources and information technology in the automobile maintenance industry. Currently, car repair companies are facing a revolution. A large number of new automobile maintenance companies were established, and the corresponding automobile maintenance service industry expanded rapidly, and the scale of the maintenance industry also became huge. So far, the number of maintenance companies of all sizes across the country has grown to nearly 300,000. How to face the upcoming challenges in the industry, improve the competitiveness of enterprises in the maintenance industry, and increase the company's own production profits have become the main problems faced by modern automobile maintenance business operators and managers. The key to solving this problem mainly lies in two aspects: on the one hand, it is to improve the technical level of the enterprise, and more importantly, on the other hand, it is to improve the management level of the enterprise. A perfect management system, modern management methods, accurate management data analysis and the application of computers in enterprise management are more important for a modern automobile maintenance enterprise
Modern automobile maintenance enterprises have two distinctive characteristics : The first is the application of advanced testing and maintenance equipment and maintenance materials, and the second is the application of computer networks and computer management. It is informatization and computer technology that lead automobile maintenance enterprises to modern management models and management methods. The foundation of enterprise development lies in people and management. "Service" will become the most important means of competition in the future. Good services include maintenance services, pre-sales services and after-sales services. This proactive service is to establish a stable customer relationship and relies on the establishment and management of customer information and maintenance files. However, it is unimaginable to complete a large amount of business operation data and information manually only. Using computer technology to establish an enterprise network database is the only way to go.
In fact, due to the complex business processes and large amounts of data and information in the automobile maintenance industry, it is often difficult to supervise the work processes of maintenance, accessories, customer files, vehicle files, employees and departments, and business operations by relying solely on manpower. Accurate statistics and analysis of data. The use of computer management is fast, time-short, complete, and efficient. If the monthly working hours statistics of a 30-person maintenance company are calculated manually, it will take a statistician 1-2 days. Using a computer to calculate the statistics only takes a few seconds, and the efficiency is increased by thousands of times.
The advantages of using computers for maintenance business management are:
1. Upper-level managers can timely understand the operation of the entire factory through the computer management network system, so that they can monitor all departments of the entire factory Make overall arrangements for the work.
2. Accurate and timely statistical reports greatly reduce the errors that may be caused by managers' subjective judgments, which enhances the work enthusiasm of all employees, forms a good corporate culture, and strengthens the cohesion of the company.
3. It can enable automobile maintenance companies to completely change the manual workshop-style working model and achieve a qualitative leap, so as to solve the huge customer information, maintenance records, and messy inventory that business leaders face every day. Management and the many customer disputes and complex affairs arising therefrom.
4. Factory directors and managers can be freed from tedious overall arrangements, production scheduling, and statistical reports to win more customers and bring more and better benefits.
5. Standard and standardized computerized management can improve the image of the service factory in the minds of customers. Customer and vehicle files under computer management lay the foundation for long-term and flexible customer service.
6. The dynamic tracking of vehicles and customers allows the business department to grasp every detail of all vehicles and customers, and remind customers of repairs, maintenance and parts replacement at any time, which further reflects the integrity of the service.
7. The chart analysis function can provide a simple and intuitive query function for busy factory managers.
8. It can eliminate human errors in accounting.
9. Respond quickly and accurately to customer inquiries, taking up as little of the customer's valuable time as possible.
10. Improve work efficiency, rationally allocate parts, save manpower and material resources, etc.
Compared with developed countries, there are still the following problems in the application of information resources in my country's automobile maintenance industry:
First of all, the government's support policies are not strong enough, and the capital investment is even lower. Insufficient funds, shortage of funds, dispersed investment, and unsound normal financing environment are all hindering the application of information resources and learning technology in my country's automobile maintenance industry. Most companies engaged in automobile maintenance professional Internet websites rely on their own funds, talents, and technology. development without government policy support.
Secondly, computers are not widely used in many car maintenance companies. The computers equipped by a large number of car maintenance companies are just vase-like decorations and have not really become productive forces. It can be said that due to the limited understanding of many car maintenance company directors and managers, many car maintenance companies are not even as interested in computers as many families. Computers have entered families on a large scale, and even many primary school students can operate computers skillfully. However, in many automobile maintenance companies, computers are still a rarity, and many employees are still computer illiterate. This cannot but be said to be the tragedy of my country's automobile maintenance industry.
Thirdly, because my country's automobile maintenance industry has been in a primitive and backward state for a long time, the quality of personnel is generally low, and there is an instinctive mystery and fear of computers, the Internet and the information industry. However, business leaders are more willing to invest funds in factories, equipment and other hardware facilities, and the investment in computers and the Internet and the training of employees in this area are very small.
Last point, due to the long-term monopoly status of my country's telecommunications sector, excessive network charges and poor service have also directly affected computer applications and Internet applications in my country's automobile maintenance industry.
IV. The application prospects of my country's information resources in the automobile maintenance industry
Although due to various constraints, there are still a series of problems in the application of information resources in my country's automobile maintenance industry. However, the wave of the information industry is surging and unstoppable, impacting all fields of society. It will also naturally give greater impetus to my country's automobile maintenance industry as it enters the new century. The application prospects of information resources in the automobile maintenance industry will be very broad.
(1) The application of the automobile maintenance professional Internet in automobile maintenance enterprises will significantly increase production because automobile maintenance technicians can conveniently and quickly query imported automobile maintenance information, quickly troubleshoot faults, and reduce vehicle maintenance time. Efficiency, this alone can save considerable economic income for enterprises. Take the Eurasia Diwei Auto Repair Internet as an example. The website currently has more than 600 network members. Each member repair shop uses the Internet to facilitate and quickly query. Data, improved productivity, generated economic benefits of at least 50,000 yuan/year, the total annual economic benefits can reach 30 million yuan/year, the resulting impact is very huge.
(2) With the rapid popularization of computers, a large number of talents who master the use of computers and the Internet will continue to enter automobile maintenance companies, injecting new blood and vitality into the company's workforce.
Because they have high cultural quality, strong thirst for knowledge, and strong sensitivity to new things, there is a need to master modern information technology from within the enterprise. This demand will further promote the use of information resources in the automobile maintenance industry. application.
(3) It is not only imperative for modern maintenance enterprises to adopt computer management methods, but the time is also ripe: First, the price of computer hardware has dropped to a very low level. Secondly, software development and design are becoming more and more mature, and its functions are becoming more and more suitable for the actual operation of maintenance companies. Third, as some college and technical secondary school automotive major graduates enter maintenance companies, a good talent foundation has been laid for the implementation of computer management. Fourth, the birth of remote communication technology has laid a solid foundation for after-sales maintenance of software.
(4) Our country has developed the modern information industry as a pillar industry of the country. The former Ministry of Posts and Telecommunications being changed to the Ministry of Information Industry is an excellent example.
1. my country’s information construction has made great progress since the reform and opening up, which is mainly reflected in the following aspects: (1) The information infrastructure has been continuously improved.
During the "Eighth Five-Year Plan" period, our country's government invested approximately US$29 billion in funds to basically build a communication trunk network dominated by optical cables and supplemented by digital microwave and satellite communications. Technically, it has basically achieved digitalization and Programmed.
(1) The information industry has developed greatly. The information industry is still an emerging industry that is gradually taking shape in our country, but after more than ten years of development, its overall strength has continued to increase, and both the information technology and information service industries have made great progress. In 1995, the total output value of my country's electronics industry reached 245.7 billion yuan, 24.5 times that of 1980. A number of large-scale electronics backbone enterprises and enterprise groups with strong strength and market competitiveness have been formed. The information service industry is developing rapidly, its service scope is constantly expanding, and its service level is gradually improving. According to statistics, sales of my country's information services industry increased from 200 million yuan in 1990 to 7.7 billion yuan in 1995. There are more than 20,000 enterprises and institutions engaged in the information services industry nationwide, and more than 1,000 various databases have been established. . my country's information service industry is developing in the direction of computerization, digitization, networking and wired consultation information networks.
(2) The development and application of information technology has achieved initial results. my country's "863" Spark Project includes many high-tech research topics in the information field, such as advanced sensing systems, intelligent computers, automation technology, modern communication technology and other themed projects. Most of these topics have been overcome so far. During the "Eighth Five-Year Plan" period, my country's installed computer capacity increased from 500,000 units in 1990 to 3.3 million units in 1995. The application of information technology in industrial control, computer-aided design, enterprise management, etc. has made significant progress, and the degree of application has developed from single application to integration and comprehensiveness. In terms of information resource development, my country has currently established 12 national information systems in the fields of economy, science and technology, statistics, banking, post and telecommunications, electric power, railways, civil aviation, customs, meteorology, and population, and has initially established a national public packet switching data network. After 1993, my country began to implement the "gold" project of national economic informatization focusing on the "three gold" projects consisting of Jinqiao, Jinguan and Jinka. While developing these large-scale application systems, a number of larger databases have been constructed, thus vigorously promoting the development and utilization of my country's information resources.
In summary, after entering the new century, the application prospects of information resources and information technology in my country's automobile maintenance industry are very broad. We must seize this rare opportunity, promote the comprehensive improvement of technology and management in the entire automobile maintenance industry, and make unremitting efforts to catch up with the world's advanced level as soon as possible.