Since some players use special formatting tools, you must not use the Windows system formatting program when formatting the player, otherwise your player will not be able to boot normally. or not working properly. You can only use the formatting tools provided in our management software. If you do not have management software installed, please use the Windows system formatter to format your player with a FAT file. Your product will not work if you use the Windows formatter file system NTFS or FAT32. If after installing the player management software, you cannot format the installed removable disk in the browser, this is because we have blocked Windows formatting in some systems, and you need to use the formatting tool on the management software. Just format your player. Common P3 maintenance faults and solutions 1. Solutions to skipping and freezing when playing MP3 songs.
Cause of failure: Because some MP3 files and MP3 players support different ranges, skipping and crashing are prone to occur. Generally, there are several reasons: the adoption rate is wrong, usually 44.1KHZ, sometimes 48KHZ The files cannot be used; compression rate, if the MP3 machine does not support the compression rate of the MP3 (too high or too low); VBR does not support; there is another easy problem, some files are compressed by Super Jieba, the default It is compressed into MP2 format, but it is displayed in MP3 format, which is not supported by most MP3 machines.
Solution: You can delete it or use software to convert it yourself into a format that meets the machine requirements. WMA files may also encounter copyright protection problems. In this case, you need to use other software to remove the copyright restrictions before they can be played. Regarding the phenomenon of garbled characters, if there is no problem with the language setting, it is usually because the ID3 tag is not set properly and you can adjust it yourself.
2. After pressing the power button, the player does not display.
Cause of failure: There is no battery installed in the machine or the battery is dead or the battery is installed upside down.
Solution: Check whether the battery is installed; or replace the battery; or remove the battery and reinstall it correctly into the machine after five seconds.
3. After turning on the player, the player does not respond when pressing the buttons.
Cause of failure: The machine keys are locked.
Solution: Turn the HOLD key to release the key lock.
4. There is no sound when playing the file.
Cause of failure: The volume is too low; or the machine is connected to the computer; or there are no songs stored in the machine.
Solution: Adjust the volume; or download songs to the machine.
5. After connection, music files cannot be downloaded.
Solution: ① Please confirm whether the USB communicator is connected to the computer and digital player, and the player is turned on. ② Please confirm that the USB driver has been installed; ③ Please confirm the available storage capacity and the size of the file to be downloaded; ④ Please check whether the battery is low on power; ⑤ Please check whether the USB cable is good, or change a USB cable Give it a try.
6. MP3 files compressed by yourself cannot be played in the player.
Cause of failure: Since the compression formats and compression rates currently on the market are different, the compressed song format is incompatible with the compression format of the player. The player only supports standard compression formats and does not support non-standard compression formats.
Solution: When compressing songs, do not use first or second layer compression.
7. Why are the displayed times messy when playing some songs?
Cause of fault: MP3 files currently compressed in VBR format (that is, variable rate compressed MP3 files) will cause changes in the time display due to changes in the rate during playback, but the playback is normal.
Solution: Use fixed rate compression again to solve the problem of chaotic time display.
8. Failure analysis and solutions to crash:
Cause of failure: pressing several keys at the same time and other illegal operations (such as not shutting down and removing the battery; when transferring files Unplug the USB plug, etc.).
Solution: ① Take out the battery and reinstall it correctly into the machine after five seconds. ②. Format the machine. Pay special attention to choosing the correct file format FAT .
9. F9/V70 cannot boot normally.
Cause of failure: The keys of F9/V70 are tight.
Solution: Press and hold the play button for more than 5 seconds to turn it on. After a long time, this phenomenon will not occur.
10. Why can’t some songs in WMA format be played when downloaded to digital players?
Cause of failure: Nowadays, there are many formats of song files on the Internet, many of which are produced in WMA format. You may know that songs in WMA format have a KRM (license) copyright protection measure, which prevents unauthorized people from playing the corresponding songs, thus protecting the interests of the owner of the songs.
There are now some websites on the Internet that provide WMA songs without license protection. For such songs, you can copy and play them at will just like songs in MP3 format. However, there are also some websites that only provide licensed WMA songs (such as). At this time, on a PC, you may only be able to play them on your licensed WINDOWS MEDIA PLAYS player (WINDOWS MEDIA PLAYS PLAYS) It is a streaming media player software that plays WMA provided by Microsoft for free. You can download it on many websites), and it cannot be simply copied to another PC without a license to play it. This effectively prevents the song from being diffusion while protecting the interests of the owners.
Solution: Our digital player also provides the function of playing WMA. When you want to download a WMA song for which you have obtained the corresponding license permission to play, please do not directly play it on the PC. Use simple copy to download the songs to the digital player on the machine, because the songs cannot be played normally in the digital player. Please open your WINDOWS MEDIA PLAYS player first. In the menu "File", click "Open" to open all the WMA songs you want to copy (if they can be played, you can download them). Connect our digital player to the PC, and a removable disk will appear (such as F:\). At this time, click the "Portable Device" button on the left in the WINDOWS MEDIA PLAYS player, and a screen for copying music will appear, here Select the song name you want to copy on the left, and then press the "Copy Music" button in the upper left corner, and you will correctly copy the corresponding license-protected songs to the digital player. Congratulations, you can take your favorite WMA songs anywhere and listen to them.
11. How many minutes of MP3 songs can an MP3 digital player store?
Depending on how much storage the digital player has and how much available storage capacity it has, the MP3 file for one minute of music is about 1M. If
it has 64MB/128MB storage, it is best to Says there are close to 64 minutes/128 minutes of music songs.
12. How to deal with lost data.
Solution: Some data are lost due to unstable power source during the downloading process (users are recommended to back up their data, our company is not responsible for any data loss).
13. Why do some songs have different volumes?
Solution: MP3 songs have different volumes. Because the level adjustment parameters are different during the recording process, they sound different in volume.
14. Why sometimes files that are smaller than the available space of the player cannot be downloaded to the digital player?
Solution: The memory chips in digital players use every 16KB or 32KB as a memory area. A 1BYTE file will occupy a memory area, so you may see files with storage capacity less than the available capacity. Cannot be downloaded to digital players.
15. Why does the digital player not display?
Solution: ① Please check whether the battery is low. ② Check whether the power switch is in the "ON" position.
③ If the program is lost due to improper operation, please update the program.
17. About transmission and plug-and-play.
During the transfer process, due to the differences between Win98, Win2000, and WinXP operating systems, the transfer progress displayed by the computer will be different, so the transfer progress of our player must prevail. Our player's transfer prompts "Busy" indicates that the current status is in transit. When "USB" is displayed, it means the transfer has been completed.
The plug-and-play function is only applicable to Win2000 and WinXP versions, while the Win98 and win98Se versions do not support the plug-and-play function and require users to install the Win98 driver. We have added the driver to the player management software , as long as you install the player management system we provide.
18. Instructions for using MP3 management software:
When you use MP3 management software to format the MP3 memory, if you close the MP3 manager and open it again, you cannot find the MP3 player. This is mainly because your formatting operation deleted some system information in the MP3 memory. Please unplug the USB cable and plug it in again to solve the problem.
19. Sometimes when plugging or unplugging the player, it will cause an abnormality on the computer side.
The cause of the fault and its troubleshooting method: Mainly caused by plugging and unplugging USB during file transfer. We recommend that users do not disconnect during file transfer or formatting to avoid causing computer-side abnormalities.
20. After connecting, the mobile drive letter cannot be found.
Cause of the fault and its troubleshooting method:
The player management software that comes with Win98 is not installed, or the files after installation are damaged, please reinstall the player management software; Or your motherboard does not support the USB interface, please contact the motherboard supplier to upgrade your motherboard driver.
21. Files in the player sometimes cannot be deleted in the management software.
Causes and troubleshooting methods: Usually the attribute of these files is read-only, and the files can be deleted after you change the attributes.
22. Some MP3 songs cannot be played normally in the player.
Causes of faults and troubleshooting methods: Strictly speaking, MP3 refers to music files compressed by MPEG1, MPEG2, and LAYER3 standards. Currently, the vast majority of MP3 songs are in this format: In the early days, MP3 files were compressed by MPEG1YAYER1 and MPEG1LAYER2 standard compressed MP3 songs.
Our player can support a variety of file formats including WMA, but it is currently not compatible with MP3 songs that use MPEG1 first or second layer compression and mixed compression of multiple standards. When the player plays such songs, it usually Skip the song.
When you encounter an MP3 song format that is incompatible with the player, you can choose one of the following two measures to solve the problem:
1 Delete the incompatible songs from the player , to ensure the normal operation of the player
2 When using software to compress by yourself, please select the MPEG1LAYER3 encoding method.
23. Supported music formats: MPEG1 MPEG2 LAYER3, WMA.
Supported MP3 compression rate range: 32KBPS-38KBPS.
Supported WMA compression The rate range is: 64KBPS-128KBPS. Because when you are playing a song, if you encounter problems such as failure to play normally, extremely slow key response during playback, long beeping from the headphones, etc., it may be that the compression format of the song is not supported by the system, or the song's compression format is not supported by the system. The compression rate range exceeds the system's processing capabilities.
When this phenomenon occurs, please delete the song or use relevant software to recompress it into a standard-compliant song.
Tips: How to confirm the song format—connect the mp3 player to the PC and use common playback tools (such as Winamp) to view the file information.
24. Why does MP3 show that the memory on the computer is less than 128MB/64MB?
Because MP3 is written with playback programs when it leaves the factory, these programs occupy the memory of MP3, so the memory displayed by MP3 on the computer is less than 128MB/64MB.
25. Why can’t the MP3 playback sometimes after downloading songs?
Cause of failure: Although the downloaded songs exist in the player, they do not exist in the "MUSIC" file package in the "AUDIOS" file package.
Solution: Open the MP3 player on your computer. You can see that there is an "AUDIOS" file package in the MP3 player. Click to open it and you can see a "DVR" file package (specially used to store recording files) and a "MUSIC" file package (specially used to store music files). Only when songs are stored in the "MUSIC" file package can they be recognized and played normally. So just move the song to the "MUSIC" file package and you can play it.
26. Why can’t the USB plug of F9/V70 be pushed in?
Answer: In order to prevent the F9/V70 plug from coming back when the USB interface is plugged into the computer, a mechanism is set behind the F9/V70 USB plug. To push back the USB plug, you need to press the triangular "▲" mark at the end of the USB interface with your left thumbnail, push the USB interface with your right hand, and then the USB plug can be pushed back.
27. "Please format and update the program" is displayed on the LCD screen of F4/V80, but it cannot be formatted on the computer. What should I do?
Cause of failure: This is the "FLASH" memory caused by the user turning on the phone to charge. Be sure not to "power on charging". When charging, be sure to turn the switch on the right side of the machine to "OFF".
Solution: The machine needs to be returned to the factory to clear the "FLASH" and rewrite the program.
28. What should I do if F3/F30/V20/V21 cannot be turned on?
Cause of failure: ① This is the MP3 loss program caused by the user directly unplugging the MP3 player from the computer without disconnecting the MP3 player from the computer.
②This is the MP3 loss program caused by the user formatting the machine.
Solution: Download the program on the supplied CD or download the F3/V20 program from the "Program Download" on our company's website to MP3 and it will work normally.
29. Regarding MP3 charging issues.
⑴Charging time: All MP3s need to be charged for 8 to 10 hours for the first time in order to maximize the energy efficiency of the battery. After that, charging for 2 to 4 hours is enough.
⑵How to charge? When charging F4/V80, F4 /V80 and F1/V60, be sure to turn the power switch to "OFF", otherwise the machine will be damaged; F9/V70, F99/V77, F4/V80 and F4 /V80 can be charged through the computer or Charging with the supplied charger; F2/V40 and F22/V90 must be charged with the supplied charger.
⑶Charging method: Charging via computer USB5V voltage, just connect the player to the computer. Use the charger provided to charge the player. First connect the charger to the specified power source. At this time, the red indicator light of the charger is on. Then connect the player to the charger correctly. The other green light is on to indicate that it is charging. The green light is off to indicate that it is fully charged or the player is not connected. Please reconnect.
Note: 1. As long as the power is connected, the red light of the charger is always on, so please disconnect the charger from the power supply when the player is not being charged.
2. During the entire charging process, the green light will gradually fade from bright to weak, and will go out completely to indicate that it is fully charged.
30. Why do the lyrics of some songs on machines with synchronized lyrics display not synchronize with the singing?
Answer: Our company’s current machines with lyrics synchronization display function include: F1 (V60), F3 (V20), F6 (V30), F7 (V50), F8 (V18), F99 (V77) . Machines that display lyrics synchronously can only display lyrics when playing songs with lyrics. That is to say, the lyrics of ordinary songs can only be displayed synchronously after editing the lyrics through the lyrics editing software in the CD that comes with the machine. In addition, if the time entered when editing lyrics is out of sync with the singing, the lyrics of the song will be out of sync with the singing. Therefore, special attention should be paid to the input time and synchronous input of singing when editing lyrics.
Some machines with synchronized lyrics display may have lyrics and singing that are out of sync due to the song and have nothing to do with the quality of the machine.
31. What should I do if there is no electronic dictionary after formatting F1/V60?
Answer: You can directly copy the electronic dictionary program in the CD provided by our company to the "DICT" file package in the "AUDIOS" file package in the MP3 player, so that you can use the electronic dictionary program. Dictionary.
Detailed Tutorial on MP3 Walkman Firmware Upgrade
Firmware upgrade functions have been increasingly written on the specification sheets of various players. For this familiar yet unfamiliar function, Maybe many of my friends have used it with little knowledge, but they don’t understand the techniques and details. In this article, I will take you to explore the secrets of firmware.
[What exactly is firmware]
The explanation in the dictionary of firmware (FrimWare) is hardware with software functions. In the early days, such devices were usually EROM or EROM with software stored in them. EPROM, etc., and usually the programs stored in these hardware cannot be directly read or modified by users. At that time, it is generally not necessary to upgrade the firmware, even if serious bugs are found in the firmware. Professionals must bring the EPROM with the programmed EPROM to replace the EPROM on the original machine. So does firmware refer to hardware or software? In our current understanding, firmware should refer to software.
However, there are many types of software, and not all software can be called firmware. Generally speaking, software that performs the most basic and bottom-level work of a system can be called firmware. For example, the BIOS on the computer motherboard that we often talk about is called firmware. In the past, more professionals actually called it firmware (FirmWare).
[How important is firmware]
After understanding the basic principles of firmware, we can conclude that our understanding of firmware is "the software that plays the most basic and bottom-level job of a system." , and in the player, the firmware is the soul of the player, because the player has no other software components except the firmware. Therefore, the firmware determines the functions and performance of the player. From this point of view, the player's firmware has almost the same status as its hardware, and to some extent the firmware may be more important. Because only by writing excellent firmware programs can the hardware be used more fully and skillfully. The most famous example is that Hyunwon Company launched a player called "Moon Treasure Box" in 2000. However, not long after it was put on the market, it was discovered that the buttons failed due to PCB board design problems, and the problem was very common. Conventionally, many manufacturers may resort to recall to deal with this problem, but after analyzing the principle, Hyunwon made small modifications to its firmware, allowing the firmware to fix this hardware problem, and the result was quickly resolved. Put this incident to rest. From this point of view, here, excellent firmware can also make up for some hardware defects.
Upgrading the firmware can bring new functions, free of charge!
[Why upgrade firmware]
Although it is named "firmware", in any case, it should still be understood as software, and due to the current advancement of integrated circuits, This kind of firmware uses Flash as a carrier, and upgrading firmware has become easier and less dangerous. The difference between firmware programs and what we usually call programs has become smaller and smaller. In the early days, firmware upgrades were mainly to solve some bugs and compatibility issues. With the advent of the information age, it is difficult for manufacturers' designs to fully meet customer needs. More manufacturers upgrade firmware to provide more updated functions as added value to users. Therefore, we can make the following summary of the firmware upgrade:
1. Solve existing bugs and compatibility issues
2. Improve the operation method and provide more convenient and user-friendly functions
3. Provide more music format support
Be prepared before upgrading
[Upgrade principle]
Because Most of today's players save their firmware in Flash, so upgrading the firmware is actually rewriting the Flash with a new firmware program. However, there are actually two methods based on different chips and principles. The first way is to use products with independent USB chips. The most representative one is Hyundai's GDS30c6001. For this type of player, the upgrade is relatively simple and safe. You only need to transfer the new firmware program to Flash through the USB chip. That’s it. The second is that USB is part of the main chip, and its work also requires the support of firmware. The most representative one is the currently popular iRiver 180TC (which uses a Philips DSP chip). For this type of player, the upgrade process is more complicated than the previous one, and there is also a certain degree of danger, because if the update fails, even the most basic USB transmission function may be lost. Of course, for this type of player, there is also a more flexible aspect, that is, the USB transport layer can be reprogrammed. The specific upgrade process of this type of player is the same as the previous case. The new firmware is still transferred to the Flash chip through USB transmission. Just because the USB transport layer is also supported by firmware, the risk level after the firmware upgrade fails is higher. Of course, we will introduce how to handle the upgrade failure later.
[Preparation before upgrading]
Since upgrading firmware has certain risks, the following preparations must be made before upgrading:
1. A battery with sufficient power: This can prevent the upgrade process from being interrupted due to insufficient battery power
2. Back up the original firmware: This can prevent you from falling back to the original version if you make an upgrade error or if you are not satisfied with the new firmware.
3. New firmware files: Although most products can be directly upgraded through the network, the reliability of downloading to a computer and then upgrading is much higher.
4. Close irrelevant software on your computer: In order to prevent the upgrade process from being interfered with by other software, it is best to temporarily close unnecessary software, especially anti-virus software.
5. Check the reliability of the USB interface: It is best to upload or download music files before upgrading to test whether the USB interface is reliable.
6. Clear or format the player: In order to prevent upgrade failure due to insufficient Flash capacity during the upgrade, clearing the data in the player can ensure a foolproof upgrade.
Be sure to maintain sufficient power supply
[Handling after upgrade failure]
Generally speaking, the upgrade can proceed very smoothly, but there are still many problems. Users have experienced upgrade failures. There are currently many types of players, so we cannot explain all players one by one. However, we analyzed the player upgrade methods on the catalog market and summarized two situations to solve them.
1. After failure, the player can be found in the hardware
Firmware is being upgraded
Generally speaking, the USB transmission of the player in this situation does not work properly. It does not rely on the firmware program, or the two parts are independent. It is easier to solve this type of player after the upgrade fails. Generally, the reason for the upgrade failure should be analyzed first. In most cases, the player still has music files. This is possible only if the upgrade is performed, or the upgrade is interrupted for some unexpected reasons. The solution is also very simple, because the player can still be found in the computer, so solve it one by one according to the reasons, and then upgrade it again. For example, if there are many music files stored on the player, you can try formatting the player once; if the interruption is caused by a certain application, you can stop the application first and try to upgrade again. In short, since the player's USB transmission has not been interrupted after the upgrade failed, it is very easy to remedy it.
2. After the failure, the machine cannot be opened and the player cannot be found in the computer hardware.
This situation is generally troublesome, because the computer cannot be used normally. Communicate with the player, so the player cannot be re-upgraded. But this does not mean that the player is hopeless. You may want to try my method before sending the player to the repair station. Connect the player's USB to the computer, and then press the player's power button (the Play button on most products) for more than 4 seconds. At this time, the computer will generally report that new hardware has been found, but what is displayed is not the player, but the playback button. The model of the player's main chip, such as "Philips Saa7550..." "STMP 3410..." etc., then immediately open the player's management program or a special upgrade tool. Sometimes the player manufacturer does not directly provide this special tool. You can see Check whether there are any other auxiliary programs in the CD provided by the player. Generally speaking, the management program will immediately detect the player firmware error and temporarily load the firmware into the chip's memory through USB, and then the chip will automatically restart. And when the player is found in the computer, it is not always said that the player is normal, because the firmware is temporarily loaded onto the chip. Once the power is cut off, the firmware will disappear, so management software or a dedicated upgrade should be used immediately. Use the tool to upgrade the firmware again.
1. DEC 220R
Here we use the DEC 220R player just launched by DEC Company as an example to introduce to you. This player adopts a single-chip design and relies on the USB transmission layer. Performed in firmware program. After the firmware upgrade failed, not only the player could not be powered on, but also the hardware could not be found after connecting to the computer via USB. At this time, first find a new battery with sufficient power and put it into the player, connect it to the USB interface, press and hold the "Play" button until the computer displays "New hardware found". Generally, the computer will automatically install the new hardware. Driver, if it shows that the driver cannot be found, you can put the installation CD of the player into the computer, and then search the CDROM to find the hardware "STMP 3410..". At this time, you can start the "FirmWare Update" program, and the program will immediately start. A progress bar is displayed, and the upgrade program actually temporarily loads the firmware into the chip. Then the program exits and the player automatically restarts. And then the computer can find the player and operate it. At this time, the "FirmWare Update" program should be opened immediately to perform the firmware upgrade operation. Because once the USB cable is unplugged, the machine will not be able to start. Wait for the firmware upgrade operation to complete and then restart the player to work normally.
2. MSC US128
The USB of MSC US128 player uses a dedicated chip, and the USB transmission layer does not depend on firmware. Therefore, failure to upgrade the firmware will not cause serious consequences, because as long as the USB transport layer is not damaged, it can be upgraded again. Therefore, when the MSC US128 player fails to be upgraded, you should first consider the reasons for the failure, such as whether there is a problem with the downloaded firmware program, whether there is insufficient player space, etc. At this time, we can first completely format the player and re-download the firmware program to try. If you are using a newer firmware, you might as well download a newer management program and try upgrading it. Generally speaking, this type of player is very simple to deal with after the firmware upgrade fails, so repeated upgrade tests are performed.
[Conclusion]
Firmware upgrades can solve bugs that have been bothering you for a long time and bring you the new features you have dreamed of. Therefore, upgrading firmware has become a popular upgrade for digital enthusiasts. hardware performance. With the efforts of manufacturers, upgrading firmware has become easier and safer. Firmware upgrade is no longer the exclusive domain of professional technicians. What are you waiting for? You have no reason to refuse the "free lunch" that firmware brings to you.
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