Do not accept modified machines.
Do not accept a machine that breaks down due to modification or installation of other functions.
Check the warranty certificate during maintenance.
At each maintenance, the person in charge of the maintenance center should check the machine manufacturing number and warranty certificate.
term of service
The whole machine 1 year, and the main components are 3 years. When household appliances are used for business activities, the warranty period is 6 months.
Warranty certificate
Please keep the purchase invoice and warranty certificate as the warranty certificate. If it is lost, please do not replace it.
Three guarantees are not implemented
Under any of the following circumstances, three guarantees are not implemented, but paid repairs can be made. Damage to consumers due to improper use, maintenance and storage; Without a three-guarantee certificate and a valid invoice; Damage caused by disassembly by personnel not authorized by Samsung maintenance center; The model on the warranty certificate is inconsistent with or changed from the model of the repaired product; Damage caused by force majeure; Failing to operate the machine according to the manual requirements; Failure, scratch or damage caused by moving or falling.