Samsung Note and S-series mobile phones have design defects, the owner's maintenance cost is high, and it is difficult to protect rights. According to the "Economic Half-hour" survey, the problem of Samsung's "sudden death" has already spread all over the world, but the after-sales service varies from place to place. In Britain, the new machine is repaired or replaced free of charge during the warranty period; In Hong Kong, the maintenance fee is free. In Chinese mainland, the same problem consumers have to spend thousands of dollars on maintenance. This has been suspected of infringing consumers' fair trade rights. [2]
201310 at 3: 30 p.m. on 23rd, Samsung formally apologized to China consumers through CCTV financial channel, and made a corporate rectification statement, saying that it would repair the faulty mobile phone for free.
Samsung Group is the largest enterprise group in Korea, including 26 subsidiaries and several other legal entities. Nearly 300 legal institutions and offices have been set up in nearly 70 countries and regions, with a total staff of1960,000, and their business involves many fields such as electronics, finance, machinery, chemistry, heavy industry and trade.
Samsung galaxy was founded in 1969, 1992 and officially entered the Korean market after the establishment of diplomatic relations between China and South China. 1In August, 1992, Samsung Electronics Co., Ltd. invested and set up a factory in Huizhou, China. Until 2002, Samsung Electronics increased its investment and cooperation in China and became one of the largest Korean-funded enterprises in China. In 2003, the sales of Samsung Electronics in China exceeded US$ 654.38+000 billion, which jumped to the level of first-class enterprises in China. In 2003, Samsung's brand value was $65.438+0.085 billion, ranking 25th in the world, and it was selected as the fastest-growing high-tech brand in the world by Business Week. The founder of the company is Li Bingzhe, current president Li Jianxi [3], and vice presidents kwon oh-hyun and Lee Jae-yong [4].
Three companies under the Group entered Fortune magazine's list of the world's top 500 in 2003, among which Samsung Electronics ranked 59th, Samsung products ranked 1 15, and Samsung Life ranked 236th. In 2003, the turnover of Samsung Group was about US$ 96.5 billion, and the brand value was as high as US$ 65.438+0.085 billion, ranking 25th among the global 100 brands.
Newly released product photos
Become the fastest growing brand for two consecutive years. Samsung Electronics, the flagship company of the group, ranked third in the top IT 100 of Business Week in 2003, and has increasingly become the industry leader, with its influence exceeding many traditional giants in the industry.
Samsung has nearly 20 kinds of products, and its world market share ranks first among global enterprises, showing its strong strength in the international market. Take Samsung Electronics as an example. The company has won many awards in the annual industrial design award (IDEA) of the American Industrial Design Association, and has been the company with the most awards for several years in a row, which proves that Samsung's design capability has reached the world-class level. In 2003, Samsung obtained 13 13 patents in the United States, ranking ninth among all enterprises in the world.
In the top 500 world brands compiled by the World Brand Lab in 2006, corporate brands ranked 26th, and in the ranking of global 100 large companies published by Barron's Weekly in 2006, corporate brands ranked 42nd.
The beginning of Samsung
( 1938 ~ 1969)