1. Establish a mechanism for knowledge sharing
(1) Create a corporate culture that is conducive to knowledge sharing.
The realization of knowledge sharing requires the guidance of corporate culture. Enterprises should pay attention to establishing a corporate culture of mutual trust, respect for knowledge, and encouraging the sharing of knowledge. Through regular training, team communication and learning and other activities, learning will be internalized into the regular behavior of the organization, and learning will be internalized into the lifelong tasks and lifestyle of corporate employees. Create a corporate concept of knowledge sharing, so that employees can actively contribute their invisible knowledge and digitize it, providing reference for future employees, making it a corporate knowledge asset that can be shared.
(2) Create a platform that is conducive to the sharing of knowledge
Enterprises should weaken the concept of hierarchy, promote the flattening and simplification of corporate structures, form equal and smooth interaction channels, and encourage Employees make suggestions and criticisms, increase employee mobility through job rotation and other methods, and form an open, learning and growth-oriented knowledge sharing mechanism.
Enterprises should pay attention to the large amount of information in daily business operations, such as letters, memos, work plans, summaries, orders, inventory, transaction accounts, employee information, customer information, market demand information, competition information, The learning materials obtained by employees from participating in various academic conferences are organized scientifically and rationally and stored in categories. An enterprise knowledge platform can be established through libraries, internal enterprise publications, the Internet, regular announcement of important information within the enterprise, regular briefings, announcement of enterprise operating conditions and other channels. At the same time, various forms of communication and learning are carried out, such as online learning activities, group learning activities, information exchange meetings, special meeting systems, skills discussions, in-depth talks, emails, electronic bulletin boards, electronic forums, daily morning meetings, roundtables, Formal or informal exchanges such as lunch meetings and weekend salons can help employees exchange practical experiences.
(3) Make full use of formal and informal teams to promote knowledge sharing
Strengthen teamwork, solve problems in a project team manner, and encourage members to participate in the problem together discussion. Members of the project team are selected from various positions and departments in the business system. For the same corporate goals, they divide work, collaborate, communicate with each other, create knowledge together, organize knowledge, and make it documented and easy to index. Once the team's work is over, they return to the original business system with the new knowledge they have learned to participate in daily work. Teamwork promotes the circulation of employees and is conducive to the creation, sharing, transfer, application, and accumulation of knowledge.
Members of informal teams voluntarily join and participate in team activities. There is no formal organizational relationship between members, and they are bound by personal feelings. The group environment is relaxed and members have greater freedom. At the same time, large groups Most informal team members have similar knowledge backgrounds and common interests. Therefore, informal teams have better communicability than formal teams and have become an important link and method to connect individual knowledge dissemination and formal team knowledge dissemination. Companies can organize some informal activities with a strong sense of life, such as get-togethers, outings, tea parties, lunch meetings, weekend salons, etc., to increase opportunities for ideological contact and collision among members, and achieve the effect of promoting the sharing of knowledge.
(4) Establish an incentive system distributed according to knowledge contribution to improve the enthusiasm for knowledge sharing
The reason why employees are unwilling to provide others with the knowledge they have gained through their own efforts is often because Because they didn't get the rewards they deserved. Enterprises should establish an incentive system that is distributed according to knowledge contribution, and provide corresponding material or spiritual incentives to individuals, groups, and departments that contribute tacit knowledge to promote the flow and sharing of tacit knowledge. Knowledge contracts and knowledge patents can be used to effectively protect original and implicit intellectual property rights and facilitate smooth transactions, thereby safeguarding the legitimate rights and interests of employees and mobilizing employees' enthusiasm for providing knowledge to others.
2. Establish a knowledge protection mechanism
(1) Establish a knowledge protection system
Enterprises must establish and complete internal rules and regulations and relevant agreements for knowledge protection. Such as corporate articles of association, internal employee manuals, company internal confidentiality systems, confidentiality agreements, job results ownership agreements, technology transfer agreements, etc. Use laws, standards, systems and other mandatory forms to protect the core knowledge of the enterprise.
(2) Implement patent development strategy
Enterprises must actively and proactively enhance their competitiveness by creating patented brand technologies and products, so that they can achieve success in the fierce market competition. Take the initiative and strive for greater economic benefits for the enterprise. At the same time, when other companies commit infringement by imitating technologies and products, the patent system can be used to minimize losses.
(3) Implement a work sharing mechanism
At work, the development of key projects is completed through the work team. It is impossible for each member to complete the entire project and master all the technologies alone. Even if an employee moves to another company, the risk of leaking key technologies due to the loss of knowledge workers can be effectively reduced. For certain positions and departments that control a large number of customers and business, a work-sharing mechanism for mutual supervision and restriction should be established, and certain important links and key powers for acquiring customers and business should be managed uniformly by the company. This avoids the loss of a large number of important customers due to the loss of a knowledge employee.
(4) Use contracts to stipulate employees’ confidentiality obligations to the company
In order to prevent damage to the company due to the loss of knowledge employees, the company takes the initiative to straighten out labor relations with employees , sign a contract with confidentiality clauses, especially non-competition clauses. The contract stipulates that if employees leave the company, they must continue to keep business secrets, technical secrets, etc. for the company, and also stipulate corresponding compensation measures. In this way, on the one hand, the legitimate rights and interests of employees can be protected, and on the other hand, the business secrets of the company can be protected.
3. Knowledge Innovation
(1) Promote the accumulation of knowledge
Any new knowledge is generated on the basis of the original. Only when the knowledge is accumulated to Only to a certain extent will there be a breakthrough in people's understanding. Therefore, enterprises should actively promote the accumulation of knowledge, including the collection and storage of historical data, the summary of work experience, etc. For information and services outside the organization, it is mainly to collect, filter, archive and utilize; all kinds of documents and materials within the organization are to be shared within the organization to the greatest extent; personal knowledge of employees within the organization is mainly to be collected to the greatest extent , archive and share within the organization. The accumulation of knowledge is not only the simple storage of original materials and data, but also the in-depth processing and analysis of existing data and information to obtain knowledge-based and conclusion-based information that can be directly used for managers' decision-making, so that Knowledge can be expressed more clearly and explicitly or is easier to understand, find, and utilize.
(2) Promote the introduction of knowledge
Enterprises should systematically invite experts to explain and train the latest business technology and management in accordance with the needs of long-, medium-, and short-term development plans. technology and business ideas, and organize the knowledge imparted by external experts to make it into knowledge that can be shared within the enterprise. Companies should encourage employees to learn from others, especially from “benchmark” companies and from competitors.