China PICC P&C is the same age as China. In the process of growing up together with China, it has always practiced the historical mission of "people's insurance serves the people", actively devoted itself to the lofty cause of "guaranteeing people's high-quality life", took "being an insurance company that people are satisfied with" as the same vision, adhered to the core values of "love and sincerity through thick and thin" and adhered to the marketization principle of "honesty". In the practice of serving the overall situation of economic and social development and customers, China PICC P&C has continuously broken through its main business and broadened its underwriting field, involving almost all fields of social production and people's life, forming its core competitive advantage that is difficult to replicate in the domestic property insurance market.
Political advantage
China PICC P&C Insurance Co., Ltd. is a witness to the development of national insurance industry. The concern and care of the Party and the government endows China PICC P&C with an unshirkable sense of social responsibility. Over the years, the trust and affirmation of the broad masses of the people have given China PICC P&C a strong sense of mission. China PICC P&C insurance plays a role in social management, and plays a very important role in ensuring social development and stability and people's happiness. It has established a solid trust relationship with the government and people, and has given full play to the political advantages of state-owned backbone insurance enterprises in serving the overall situation of economic and social development, and won full affirmation and wide praise.
Brand advantage
During the development of the company, China PICC P&C has built a well-known brand at home and abroad with integrity, responsibility, professionalism and value. China PICC P&C Company has successively become the insurance partner of 2008 Beijing Olympic Games, 20 10 Shanghai World Expo and Guangzhou Asian Games. The company has been rated as "A 1" by Moody's, an international authoritative rating agency, for seven consecutive years. In 20 15, Moody's upgraded its financial strength rating to "Aa3". The company has won many honorary titles such as "Best Innovation Management in the World", "Best Property Insurance Company in Asia", "Outstanding Enterprise Award for Corporate Social Responsibility in China" and "Most Influential Insurance Brand of the Year".
Talent advantage
China PICC P&C insurance is the cradle of talents in domestic property insurance industry. The company adheres to the talent strategy of "experts govern the company, skills are king", takes the creation of a learning organization as the carrier, constantly improves organizational capabilities, and continuously deepens the construction of actuaries and underwriters. The implementation of the "Thousand Talents Program" talent recruitment plan, the promotion of the human resources reform of the sales team, and the optimization and upgrading of the education and training system have created a large number of experienced management talents and professional and technical talents, covering all core business areas of property insurance, and created a high-quality sales team that can provide customers with high-quality and diversified insurance services in all aspects of insurance, understand the national conditions and have rich experience.
Product advantages and technical advantages
China PICC P&C Insurance has an advanced product research and development system and the research and development ability to develop a new product every day; Its products range from agricultural production, transportation, foreign trade and other important economic and social fields to motor vehicles, "vegetable baskets" and "rice bags" that are related to the people, covering all fields of national economy and people's lives.
China PICC P&C vigorously implements the product innovation and upgrading strategy, establishes a scientific product innovation mechanism, establishes a "one room and fourteen districts" product innovation base, builds an industry-leading product innovation support system, takes the lead in building a product innovation engine system, supports and serves product innovation and business development, and gives full play to the leading role of the market. Among them, innovations and breakthroughs have been made in the fields of catastrophe insurance, science and technology patent culture insurance, small and medium-sized enterprise insurance, internet insurance, agriculture, rural areas and farmers insurance; In terms of personal insurance products, a package of comprehensive protection products for urban and rural families has been launched, a complete travel insurance product system has been built, and flexible and convenient Internet insurance product innovations directly facing consumers have been actively explored to meet the diversified needs of individual customers.
Institutional outlets and service advantages
China PICC P&C insurance institutions and service outlets are all over the country, starting from Mohe in the north and reaching Xisha in the south, including more than 654.38+00000 institutional outlets, more than 300 prefecture-level underwriting, claims/customer service and financial centers, 24,000 township insurance service stations and 280,000 village-level insurance service stations, covering all parts of the country, cities, towns and remote rural areas, and building a huge domestic sales and service system. The transformation of urban sales service outlets and the construction of community stores continued to advance, effectively enhancing the company's brand image, providing customers with "face-to-face" quality insurance services, and constantly improving customer experience and satisfaction.
Diversified marketing channels have formed a strong sales and service network, which can realize "point-to-point" rapid docking with any customer, and is enough to support national insurance services such as "total insurance and total compensation", "remote insurance and local claim settlement". A 365-day, 24-hour national service hotline 955 18, a direct selling platform in official website, www.epicc.com.cn and a telephone sales hotline 400 1234567 have been set up to provide customers with quality insurance services such as insurance consultation and claim inquiry anytime and anywhere, and to build a "Friends of PICC" customer club to provide customers with value-added services related to automobile service and life.
China PICC P&C actively responded to the call of the central authorities and devoted itself to rural insurance. In 2007-20 15, it provided agricultural risk protection of 4.21100 million yuan for 930 million farmers and paid agricultural insurance compensation of 55.9 billion yuan, which effectively served the construction of new socialist countryside.
China PICC P&C actively participates in social risk management and social security system construction, focusing on promoting liability insurance closely related to public interests such as environmental pollution, food safety, medical responsibility, campus safety and production safety, vigorously developing new rural cooperative medical insurance and health insurance closely related to people's lives, and participating in the construction of multi-level medical security system. In the face of major natural disasters and emergencies, such as freezing rain and snow disasters in the south, Wenchuan earthquake in Sichuan, Yushu earthquake in Qinghai and mudslide in Zhouqu, Gansu, China PICC P&C opened a catastrophe claim channel for emergency rescue and disaster relief. In 20 15 years, PICC P&C insurance in China handled 25.75 million claims, with a total compensation of148.6 billion yuan and insurance liability of 247.98 trillion yuan, giving full play to the functions of "economic compensation and social risk management".
Steady and far-reaching, with great tolerance. China PICC P&C has always maintained the leading position in the industry, inheriting and innovating, and keeping pace with the times. Continuously deepen the reform and transformation, strive to build an upgraded version of PICC P&C insurance, strive to build the company into a world-leading property insurance company with strategic leadership, advanced culture, scientific mechanism and first-class team, give full play to the role of insurance companies as the main channel, and make positive contributions to building a well-off society in an all-round way and realizing the "Chinese dream" of the great rejuvenation of the Chinese nation!
-from PICC official website.