1. Protective performance: The original packaging is usually designed to protect the display from damage during transportation and handling. It provides proper cushioning and fixation to prevent damage caused by collision or vibration during transportation.
2. Product identification: The original package usually contains important identification information such as the serial number and batch number of the display. This information is very important for tracking after-sales service and warranty records. Without the original packaging, it may be difficult to determine and verify the accurate information of the product.
3. Condition check: After-sales service or warranty providers usually require to check the appearance and integrity of products. The original packaging can provide a standardized reference so that they can determine whether there are any visible damages or defects.
Extended content:
-If your Samsung monitor is not packaged in the original package, but you still need the warranty, please contact the after-sales service or warranty provider as soon as possible and provide other relevant proof materials, such as purchase vouchers and invoices.
-Before contacting the after-sales service or warranty provider, you can record the appearance of the monitor in detail and take photos as evidence. This information may help to verify your claim and speed up processing.
-Some after-sales service or warranty providers may provide additional service charges or restrictions without the original packaging. Therefore, when purchasing the monitor, please keep the original packaging for warranty and maintenance when necessary.
-If you bought a second-hand Samsung monitor, the original packaging may no longer be available. In this case, you can consult the after-sales service or warranty provider to understand their warranty policies and requirements without the original packaging.