Telemarketing skills 1: deliberately picking the opening remarks.
Salesman: Hello, Miss Zhu/Mr Zhu, I'm Li Ming, an insurance investment consultant of a company. How have you been recently? Do you still remember me
Guest Zhu: Fine, and you? !
Salesman: Well, our company mainly sells xxx products. You called us to buy them six months ago, and we provided you with some trial products. I'm calling you this time to ask if you have any valuable opinions and suggestions on our products.
Insurance sales is the most convenient and fast way, but also the most difficult way. Insurance salesmen need to make a surprise speech, seize the needs of customers and make sales.
Telemarketing 2: How to Open Similar Excuses
Salesperson: Miss Zhu/Mr Zhu, I'm Li Ming, consultant of XXX Company. We haven't met before, but can I talk to you for a moment?
Guest Zhu: Yes, what is it?
Customers can also answer: I am busy, or in a meeting, or refuse for other reasons.
The salesman must interface immediately: I'll call you back in an hour, thank you. Then, the salesman should take the initiative to hang up!
When you make a phone call an hour later, you must create a familiar atmosphere and shorten the sense of distance: Miss Zhu/Mr. Hello, my name is Li. You call me in 1 hour ...)
Telemarketing 3: Introduction by Others
Salesperson: Hello, Miss Zhu/Mr Zhu, I'm Li Ming, an insurance consultant of a company. Your good friend Wang Hua is a loyal user of our company. He suggested that I call you. He thinks our products also meet your needs.
Guest Zhu:? Why don't I listen to him?
Shop assistant: Really? I'm really sorry. I guess Mr. Wang hasn't come recently for other reasons. Let me introduce him to you. Look, I'm in a hurry to make a phone call.
Guest Zhu: It doesn't matter.
Shop assistant: I'm sorry about that. Let me give you a brief introduction of our products. ...
Telemarketing Tactics 4: Opening Method of Self-report
Salesperson: Hello, Miss Zhu/Mr Zhu, I'm Li Ming, an insurance consultant of a company. However, this is a sales call. I don't think you will hang up right away!
Customer Zhu: Selling products, cheating. I hate salesmen!
Customers may also answer: What products are you going to promote? If so, you can directly intervene in the product introduction stage)
Salesman: Then I really have to be careful not to let you add another annoying person, hehe.
Guest Zhu: Hehe, the young man is very humorous. What products are you going to sell? Tell me about it.
Salesman: Well, our company's insurance expert group is doing a survey of xxx market recently. What do you think of our products?