Product commitment 1 Dear customers:
Hello!
Our company makes the following commitments to after-sales service and product quality assurance:
1. We promise that the products we bring to users conform to the corresponding industry standards, regulations and norms promulgated by the state.
2. The products we bring are guaranteed to meet the requirements of the bidding documents and contracts. If there is any discrepancy, the user can return the goods unconditionally, and the losses caused thereby shall be borne by us.
If we win the bid, we promise not to subcontract or change the design scheme without authorization, and not to lower the quality requirements. In actual construction, if it is really necessary to further adjust the scheme, it is guaranteed that the adjustment will be made after written confirmation by the user, and the winning bid price will remain unchanged. If you want to change the price, make sure to get the user's approval.
4. All labor costs, safety insurance, accommodation, transportation and other expenses for our site construction have been included in the tender offer, and we are responsible for it.
The project is guaranteed to be completed within 20 days after the contract is signed. If it cannot be completed on time (except for force majeure), we are willing to bear the responsibility for breach of contract. Every day overdue, we will punish the buyer with 65,438+0% of the bid price as liquidated damages. If our project cannot be completed on time, and the project is delayed due to the employer's reasons, the construction period will be postponed accordingly.
6. We agree with the payment method of the bidder. After signing the contract, 65,438+00% of the total payment will be paid, 75% of the total payment will be paid after the installation and acceptance of the equipment, 95% of the total payment will be paid one year after the completion of the building, and the remaining 5% will be paid after the product warranty expires.
7. We promise that the warranty period of the products is three years from the date of acceptance of the goods. During the warranty period, we are responsible for free maintenance. If the product itself has defects and causes losses to users, we are willing to compensate users for their losses. We guarantee to provide maintenance service after the warranty period.
8. Other special preferential measures: After the project is completed, professional maintenance personnel will be stationed in xx for a long time, and relevant equipment will be inspected and maintained regularly.
Commitment: xxx
20xx year x month x day
Product Commitment 2 Shenzhen Quangang Energy Technology Co., Ltd. was established in May 20xx, mainly engaged in the technical development and sales of communication equipment, office automation equipment, electronic instruments and electronic products.
Since 20xx, the company has been adhering to the concept of "human beings create technology-technology serves human beings". We have absorbed materials backed by researchers, professors, senior engineers and internal combustion engine engineers, and devoted ourselves to the development and research of environmental protection and energy technology. At present, ZYN fuel-saving catalyst for automobile engine has been developed, which is a patented product for energy saving, emission reduction, harm reduction and automobile engine protection.
In order to create a famous brand, improve corporate visibility and establish corporate image, in the spirit of high quality, high efficiency and development, and with the concept of high-quality products, reasonable prices and caring services, we solemnly promise you the following with an open and responsible attitude:
A, product quality commitment:
1, the production and testing of products have quality records and testing data.
2. For the product performance test, we invite users to personally check the whole process and performance of the product, and then package the product for delivery after it is confirmed to be qualified.
3. The products should have inspection certificates and instructions to ensure that users can correctly install and use our products.
Second, the product price commitment:
1. In order to ensure the high reliability and advancement of products, the materials of the system are all domestic or international high-quality brand-name products.
2. Under the same competitive conditions, our company will sincerely provide you with the most favorable price at the expense of reducing the technical performance of products and transforming product parts.
Third, after-sales service commitment:
1. Service tenet: fast, decisive, accurate, thoughtful and thorough.
2. Service tenet: service quality wins customer satisfaction.
3. Service efficiency: the company has set up a special after-sales service team, and the team arranges special personnel to be responsible. At the initial stage of product use, we send people to provide services, explain the functions and precautions of the product, pay a return visit to customers during use, and try to solve the problem in the shortest time after receiving the customer's after-sales service requirements, phone calls or faxes.
Four, the general principle of return:
1. Our company guarantees that all ex-factory products are produced and inspected according to relevant national standards, and unqualified products will never leave the factory. Ensure that the three guarantees of products are strictly fulfilled and honored, and strictly implement the state regulations on after-sales service of industrial products. If the buyer can confirm that the product is correctly installed and used according to the method suggested by the company within 3 months after delivery or 2 months after product installation (whichever comes first); Can prove that the product itself does have design, material or processing defects, and submit a written application to our company, and our company will recall the defective product, repair, replace or refund in full according to the order price.
Product Commitment 3 Product Quality Commitment
According to the spirit of the Decision on Strengthening the Quality Work of Machinery Industry Enterprises (1995) No.276 issued by the Ministry of Machinery Industry and the Machinery Department of the State Bureau of Technical Supervision, in order to improve the quality of power transmission and transformation stations and supporting products, ensure the reliable operation of users' electrical engineering on schedule, and earnestly fulfill the purpose of "serving users, being responsible for users and satisfying users", our company has made the following quality commitment guarantee statement to users, since the date of the statement.
1. Ensure timely delivery with good quality and quantity according to the contract requirements.
2, establish and improve the enterprise quality system, strengthen quality management, to ensure that the factory products meet the national standards, industry standards and technical conditions stipulated in the contract, to ensure the reliability of product operation.
3. If the user finds quality problems in the process of using the transformer, send maintenance personnel in time after receiving the user's notice, and ensure that the maintenance personnel do not leave the site before troubleshooting or making a conclusion. During the "three guarantees" period of the product, it is indeed a product quality problem, and the liability for compensation agreed in the contract should be strictly fulfilled.
4. The quality of ex-factory products shall be guaranteed by three guarantees, including repair, replacement and return, and the products beyond the "three guarantees" period shall be guaranteed for life.
Product Commitment Article 4 Dear users:
Thank you for purchasing our related products. In order to make you more satisfied with our service, after you purchase our related products, our company promises you the following points:
Our quality policy: strict management, continuous innovation, continuous improvement and customer satisfaction. Our quality commitment: quick response and immediate action.
I. Product Commitment
1. If the product is not satisfied within one week, there is no reason to return it or exchange it. But the freight is borne by the returning party.
2. Within three months after the product is sold, if the customer raises a question and it is proved by our after-sales engineer that it is a quality problem, it can be returned, and the freight will be borne by us.
3. Within one year after the security products are sold, and within three years after the road monitoring products are sold, we are responsible for free maintenance of any non-human damage and failure.
Second, the service commitment
1. We will answer the customer's after-sales consultation within 2 hours during working hours.
2. After we confirm the customer complaints, we will register the customer complaints. Our technicians will analyze the reasons and give an answer within one week.
If on-site technical support is needed, our after-sales staff will arrive at the customer's site within one week.
4. After the after-sales service is completed, the after-sales service report shall be submitted to the customer and signed by the customer for confirmation. Our after-sales personnel can only leave the scene after the customer's needs are solved.
Commitment: xx
Xx，xx，XX，XX
Product commitment 5 1, product service life
The product is guaranteed for two years after installation.
2. Speed of problem solving and troubleshooting:
When the equipment breaks down, please inform our customer service department in time, and the company will rush to the scene for maintenance and troubleshooting within 48 hours.
3. Other commitments of after-sales service:
(1) After the equipment arrives at the site, we are responsible for debugging until it passes the final acceptance of the user.
(2) At the stage of equipment installation and debugging, according to the requirements of the owner, we will send on-site service personnel to deal with equipment problems.
(3) Our company has an after-sales service department, which will provide after-sales service in strict accordance with the provisions of ISO900 1 quality system. Please inform our customer service department in time when the equipment fails to operate normally after sale. After receiving the repair call, the staff will arrive at the scene in time to solve the problem as soon as possible.
(4) After the warranty period of the equipment expires, our company will conduct on-site consultation once a year to solve the related problems in the use of lamps and continue to provide services such as spare parts for lighting equipment.
XXX engineering company limited
X2 May 15
Product Commitment Article 6 According to the enterprise standard Q/CCST 00 1-20xx, our company makes the following commitments on the product quality and after-sales service provided:
1, strictly implement the quality "three guarantees" according to national standards. That is, during the quality guarantee period, if there are quality problems that really belong to our producers, we will implement replacement and maintenance.
2. Organize relevant personnel to provide follow-up consulting services on a regular basis, keep abreast of users' feedback on the quality of our products, take timely measures and make timely rectification.
3. After receiving the feedback of product quality problems, the sales personnel should arrive at the scene together with the after-sales service personnel within 24 hours. Major quality accidents should be reported to the general manager first, and the quality department should immediately deal with them according to corrective and preventive measures, and arrive at the scene within 12 hours.
4. At the request of the buyer, our company can organize relevant technicians to assist the buyer in product debugging and provide technical services.
5, can provide product technical training (maintenance, debugging, installation, etc. ).
6. Provide the whole machine with zero inventory (consignment) and spare parts storage, and meet the preferential supply of various spare parts anytime and anywhere.
7. Our company abides by the eternal truth that "quality is life". Our after-sales service team will be anxious about what users are anxious about, think about what users think, and do everything for users. Our slogan is: first-class quality, excellent service and excellent price.
Xxx company limited
Xx，xx，XX，XX
Article 7 of the Product Commitment Letter: In order to ensure the product quality, clarify the product quality responsibilities of the buyer and the seller, ensure the product quality is qualified and ensure the product safety, the following guarantees are made:
1. The supplier shall provide the buyer with a copy of the production license and business license stamped with the official seal of the supplier.
2. The supplier shall provide the buyer with a copy of the product standard stamped with the official seal of the supplier.
3. The supplier guarantees that the products supplied meet the legal quality standards, and is responsible for the product quality, and provides the buyer with necessary quality information, such as product inspection reports and other relevant materials when necessary.
Four, the supplier's product packaging, registered trademarks, etc. Comply with the relevant provisions of the state.
5. The buyer shall store the products in strict accordance with the storage conditions indicated on the product packaging, and the buyer shall be responsible for the product quality problems caused by the buyer's poor storage and maintenance of the products.
Six, consumer complaints about product quality problems, suppliers should actively cooperate to properly solve, if it is the responsibility of suppliers, suppliers should bear all responsibilities and expenses.
Company product quality commitment letter model essay 9
Xx-xxx-xxx-xxx-xx Company assures you that our products are produced in strict accordance with the iso9000 certification management system, and now we provide the following quality assurance for our products:
1. Our company guarantees that all indicators will be strictly inspected before the products leave the factory to ensure that the qualified rate of products reaches 100%.
2. Our company guarantees that within one year after the product is installed, debugged and accepted, if the product itself has quality problems, our company will be responsible for free maintenance. If the product exceeds our warranty period, we will also provide you with the corresponding XX service within a reasonable range.
3. In any of the following circumstances, free warranty is not granted, but reasonable XX service can be implemented.
* beyond the warranty period; * can't provide proof of purchase;
* Damage caused by failure to use and maintain according to the requirements of the product instruction manual (pay special attention to water ingress, breakage and man-made damage);
* The customer repairs or dismantles the product without authorization, or the customer entrusts the maintenance personnel not designated by the company to repair or dismantle the product;
* Damage caused by using irregular and inferior communication cables;
* The product fails or is damaged due to irresistible disasters such as floods, fires, lightning strikes and earthquakes;
* Other failures or damages not caused by the product itself.
4. If there are problems in the use of the product, our technicians will answer them for you. If the problem belongs to product quality, our company promises to give a clear answer or solution within 24 hours. During the warranty period, on-site treatment is required to ensure that it arrives at the site within 48 hours.
Xx-xxx-xxx-x company
Enquiry telephone number:
Technical support:
Product Commitment Chapter VIII In order to conscientiously implement the Food Safety Law, the Agricultural Products Quality Safety Law and other laws and regulations, effectively protect the safety of people's lives and property, and safeguard the legitimate rights and interests of consumers, the producers and operators make the following commitments:
* * * The same promise
First, strictly abide by and implement laws, regulations and rules such as the Food Safety Law and the Agricultural Products Quality Safety Law; Engaged in production and business activities according to law;
Second, the city is honest and trustworthy, and does not engage in fraud;
Three, actively cooperate with and support the regulatory authorities to supervise the quality and safety of agricultural products according to law;
Four, if there are illegal acts, willing to accept the regulatory authorities in accordance with the law.
Commitment of agricultural producers
First, formulate production technical regulations, production management system, production record system, agricultural input use system, agricultural product quality self-inspection system, agricultural product harvest system, etc. , and strictly enforced;
Two, strictly implement the provisions on the use of agricultural inputs, establish a complete file of agricultural inputs.
Three, resolutely put an end to the use of banned pesticides, antibiotics and food additives. Pay attention to the safe interval of pesticides when harvesting vegetables and fruits to ensure that the pesticide residues in vegetables and fruits on the market do not exceed the standard.
Four, we must improve the production and sales files of agricultural products, and save the files as required; Implement a recall system for unqualified agricultural products.
Five, accept the supervision and management of agricultural products quality supervision personnel in accordance with the law, and accept the handling decisions made by agricultural products quality and safety supervision institutions.
Six, because the product quality problems have adverse consequences to the society, bear economic and legal responsibilities according to law.
Commitment of agricultural input operators
First, strictly establish and improve business files and implement accounting records;
Second, purchase goods from legal production enterprises to ensure the quality of purchase;
Three, do not operate agricultural inputs and counterfeit agricultural inputs prohibited by the state;
Fourth, introduce scientific, reasonable and safe use knowledge to buyers;
Five, to bear legal responsibility for the safety accidents directly caused by agricultural inputs sold by themselves.
Fuzhou Boyi Bidding Agency Co., Ltd. Product Commitment Letter 9
According to your tender invitation for the 20xx annual fixed-point agreement procurement project of Changle municipal units and social organizations with the tender number FZBYZ20xx007, we make the following commitments for the quality assurance and after-sales service of this project:
1. Quality assurance: Our company guarantees that all the products in this bid are original products of the manufacturer, which meet the requirements of 3C certification standard of the National Quality Certification Center, and provides product technical data (including product catalogue, instruction manual, certificate of approval and instruction manual);
2. Time for supply, installation and technical training: If our company wins the bid, our company will sign a purchase contract with the user within two working days after receiving the bid-winning notice, and provide the goods and install them to the user within three working days. Moreover, all products provided are responsible for free delivery, installation and debugging until the equipment runs normally. At the same time, our company is also responsible for training users in equipment operation and simple maintenance, and signing after-sales service agreements with customers to protect their interests.
3. Warranty period: Our company will provide three-year door-to-door warranty for all products and accessories provided within the validity period of this tender, provide door-to-door service without user's repair, and provide lifelong technical service support and maintenance. Consumables in the process of equipment use are supplied at the most favorable price in the market, and no on-site service fee is charged.
4. Response time: For all products provided within the validity period of this tender, our company insists on regular monthly return visit, inspection and maintenance to prolong the service life of the machine. During the warranty period, if the product fails, our company will arrive at the maintenance site within 2 hours after receiving the repair information from users, and users outside Fuzhou will arrive at the maintenance site within 4 hours and repair within 8 hours. If it cannot be repaired within 12 hours under special circumstances, our company will provide spare equipment for customers to use free of charge. During the warranty period, if the equipment cannot be used normally due to repeated troubleshooting, our company will replace the new equipment free of charge. After the expiration of the warranty period, if the product fails, our company can send technicians for free on-site service. If the accessories need to be replaced, the accessories will be supplied at the best price in the market.
5. Service working hours: Our company insists on providing all-weather service for all products provided within the validity period of this tender.
6. Our company guarantees that all the consumables provided are original and genuine, and will never provide substitute brand consumables or fake and shoddy consumables to ensure the good operation of the equipment.
Bidder: Fuzhou Wen Xiang Office Equipment Co., Ltd.
Bidder's representative (signature):
Date: February XXX 10.
Product Commitment 10 Dear customers,
XX Tian Li Electronics Factory makes the following product quality assurance commitments to all users who purchase our tl series charger products:
1, the product quality is guaranteed, and the raw materials purchased are all high-quality products to ensure the quality. All products are produced and inspected by our factory in strict accordance with the technical requirements of tl charger product manual.
2. The tl charger produced by our factory is designed and produced according to the requirements of ce certification, cqc certification and gb8898-xx standard.
3. Strictly control raw material procurement, product manufacturing process and other links according to cqc quality certification standards to ensure that each process is in a state of quality control, thus ensuring product quality.
4. All ex-factory products shall be inspected in strict accordance with the inspection procedure of 100%, so as to ensure that the pass rate of the first inspection of finished products is 99%, and the pass rate of spot check is 99%.
5. The warranty period of all products is 12 months. If quality problems are found during the warranty period, if it is our responsibility, we are responsible for replacing them free of charge and handling them in time.
6. Provide all users with products with updated technology, better quality and better service. We not only guarantee that the tl series chargers we provide to our customers are completely high-quality and qualified products, but also we will actively cooperate with and strongly support your work.
Hereby promise!