Alipay is restricted. You need to submit your ID card and voucher. What documents do you need?

1, Alipay is restricted, and you don't need to submit your ID card and voucher, but you can unfreeze it by binding your mobile phone number and account.

2. The operation steps of unfreezing Alipay mobile phone number are as follows:

(1) Open Alipay.

(2) Click Login.

(3) Enter Alipay account number and login password, and click Login.

(4) Click the mobile phone to apply for unfreezing funds according to the system prompt.

(5) Enter the name of Alipay account and the mobile phone number when the account is suspended, and click Next.

(6) Check the check code received on the mobile phone when applying for account cancellation, enter the check code, and click OK.

(7) The Alipay account was unfrozen and restored successfully.

Extended data

Commitment of users to legally use Alipay service:

1. It is necessary to abide by the relevant laws and regulations of People's Republic of China (PRC) and the laws and regulations of the country or region where it is located, and live or conduct business activities or other businesses. You must not use our services for illegal purposes (including prohibiting or restricting the trading of traded goods) or use our services in an illegal way.

2. Do not use our services to infringe upon the legitimate rights and interests of others or violate national laws and regulations, otherwise we have the right to investigate, delay or refuse to settle accounts or stop providing services, and you need to bear the relevant legal responsibilities yourself. If we or other parties suffer from this, you need to bear the liability for compensation.

3. The application of the above 1 and 2 includes but is not limited to:

(1) Infringe upon other people's reputation, privacy, trade secrets, trademark rights, copyrights, patents and other legitimate rights and interests.

(2) breach of confidentiality obligations.

(3) Use our services in the name of others.

(4) engaging in illegal trading activities, such as money laundering, terrorist financing, gambling, selling guns, drugs, illegal drugs, pirated software, pornographic articles and other articles that we think are not allowed to use our services for trading.

(5) Providing gambling information or inducing others to participate in gambling in any way.

(6) Unauthorized use of other people's bank cards, or cash withdrawal through credit cards, flower beds, etc.

(7) Conduct transactions that are inconsistent with the contents of transactions declared by users or counterparties, or untrue transactions.

(8) Engage in acts that may infringe on Alipay service system and data.

This account is only for my own use. I need to fully understand and clearly know the relevant legal responsibilities and disciplinary measures for renting, lending, selling and purchasing this account, and promise to open and use my account according to laws and regulations.

5. Alipay's service depends on the precise operation and operation of the system. In the case of system errors, failures, improper profits of users or Alipay, it is agreed that Alipay can take appropriate corrective measures such as error correction and deduction.

6. Do not crack Alipay's systems and programs by reverse engineering, copy, modify, compile, integrate or tamper with the above systems and programs (including but not limited to source programs, target programs, technical documents, client-server data and server data), and do not modify or increase or decrease the functions of our system.

References:

Alipay-mobile phone self-service account unfreezing process

References:

Alipay-Alipay service agreement