1. Call the service hotline of Gree air conditioner manufacturer: 0756-2130315 to check the barcode.
2. Both indoor and outdoor machines have 13-digit barcodes. There is a white strip with the model number and barcode on the left side of the machine inside. On the box connected to the power supply, the accessories are also model numbers. Open the casing and the compressor also has an 8-digit code. A small note is attached to the front of the compressor.
3. From the outer packaging, various labels, various pipe joints and internal parts of the Gree air conditioner, we can accurately judge whether it is a refurbished machine or a genuine product.
4. New genuine Gree air conditioners are usually neatly packaged, and all labels are brand new and very standardized. There will be no low-level errors, and the internal parts are clean without scratches, oil stains, etc.
Extended information:
How to protect your rights after purchasing counterfeit goods
1. The sale of counterfeit goods is fraudulent. Consumers can file a complaint with a consumer association or file a lawsuit in court in accordance with Article 49 of the Consumer Rights Protection Law, requiring the seller to bear double liability for compensation.
2. In the process of safeguarding rights, consumers should maintain good proof of purchase. If necessary, you can apply for quality appraisal from relevant agencies. The appraisal fee shall be borne by the seller.
3. Consumers can also complain to the industrial and commercial administration department, or report counterfeit sellers to the public security organs. You can also go to the China Anti-Counterfeiting Network for help.
Xinhuanet-Gree Air Conditioner sued Oaks for patent infringement. Gree won the first instance