The haze of the epidemic has not yet passed, and the remote working model has instantly become the standard for companies to start operations. In the past week, employees of Internet companies have chosen to communicate, connect business, and make plans on software such as DingTalk, WeChat Enterprise, Zoom, and even QQ. According to data provided by DingTalk, on February 3, there were tens of millions of companies across the country and nearly 200 million people were working from home.
But the sudden peak number of people has given office software a disastrous start. DingTalk and WeChat Enterprise crashed for a time. Some netizens reported that video conferencing was stuck and crashed, while others reported that the conferencing function was unavailable. As a result, DingTalk had to urgently expand its capacity to cope with this special challenge that was no less difficult than Double Eleven.
Despite the frequent occurrence of various episodes, the current popularity of remote working is unprecedented.
Remote working tools are enjoying dividends
From the perspective of scope, this remote working is a nationwide wave of centralized online work for enterprises. Based on the data disclosed by DingTalk, plus corporate WeChat, zoom, etc., the total number of people working remotely nationwide this time is undoubtedly more than 200 million. Judging from the fact that DingTalk's servers crashed, the peak number of online office workers brought about by more than 200 million people should be dozens or even hundreds of times larger than the daily scale.
This is the result of the sudden influx of a large number of new users and the high frequency of users working online. Although DingTalk has suffered from technical difficulties and has been criticized and complained by some users, in any case, from a market perspective, this is a "sweet trouble" for DingTalk and Enterprise WeChat.
In fact, since the emergence of office software, the development of the online office industry has been relatively calm. The epidemic has been an explosive stimulus to the Chinese office software market. From the perspective of industry development, this is also a sudden demographic dividend.
It is no exaggeration to say that software usually used for office work, such as DingTalk and WeChat Enterprise, has suddenly become a national tool comparable to WeChat. It is used for corporate offices, school offices, and even teachers’ lectures. Take DingTalk as the main usage scenario.
Why DingTalk, Enterprise WeChat, and not others. The reason is that DingTalk has the ability to work online and on the go, and has always been a leader in the remote office software market with relatively high recognition. Therefore, when users need to work, DingTalk naturally becomes the first choice.
This sudden wave of dividends has also made DingTalk, the office tools that serve enterprises, the "lucky ones" to enjoy the dividends. At the same time, the entire office software industry also got an opportunity to grow wildly.
The demand for online contract signing has exploded
With the popularity of remote working, companies and enterprises communicating and trading online and signing electronic contracts have also become popular.
According to data disclosed by eShanbao, a leading electronic signature company, on February 3rd and 4th, the two days before enterprises across the country concentrated on remote working, its micro-applications on DingTalk Usage increased more than 10 times compared with before the holiday.
In addition, based on the special needs spurred by the epidemic, e-Shanbao has also launched a letter of commitment service for the epidemic: when companies resume work, the government requires companies to submit materials stamped and signed by employees; the community requires owners to sign Relevant materials; the school requires parents to sign relevant materials, etc.
Judging from the growth data of the e-Shanbao DingTalk micro-application, the demand for online contract signing has exploded, and there is a trend of universal signing. The reasons for this blowout can be viewed from four aspects.
First, it is difficult to conduct public signing of offline transactions between enterprises, and online signing is more suitable. Since the outbreak of the epidemic, many companies have canceled offline activities or ceremonies and switched to online ones. The current offline gathering activities are high-risk, but this risk does not exist online. Contract signing between enterprises can still be conducted face-to-face through video, which will not affect the final result.
Secondly, remote working scenarios between enterprises are unified, such as DingTalk, Enterprise WeChat, etc., and online contract signing is quick and easy to operate. Tens of millions of companies and hundreds of millions of employees are working on DingTalk, which means that companies have the same office scene. Based on this, it has become very simple and fast for companies to sign relevant documents when communicating. This is the scene unification advantage provided by DingTalk.
As the literal meaning of collaborative office, another name for remote office, the traffic of eShuabao micro-application on DingTalk has exploded precisely because companies are all working in the same scenario. , so the synergy effect is significant, and signing the contract online is a matter of course.
Thirdly, electronic signature companies such as eShanbao have developed mature and complete online contract service capabilities, and the user experience is impressive. Signing contracts online is not new. Generally, companies and individuals have low demand. However, for enterprise-level contracts and even government-level cooperation, privacy, security and legal effectiveness are indispensable. Therefore, different objects have obvious differences in their needs for online contract signing.
In this regard, capable electronic signature companies are already able to serve this high-demand signing service. Take eShanbao, which was founded in 2002 as an example. It not only serves companies such as Alibaba, Sony, and Hikvision, but is also a partner of government agencies such as the Zhejiang Provincial People's Government. Its application industries cover financial technology, medical and health, and B2B e-commerce. business, large-scale manufacturing, Internet + government affairs, online travel, eHR, etc.
Fourth, the epidemic has created a need for large-scale special contract signings. As mentioned earlier, eShanbao has launched three main types of epidemic commitment letter signing services, which are among them. In fact, some of these special needs no longer belong to the category of telecommuting, but are simply contracting needs, such as letters of commitment signed between owners and communities, companies and governments, but such needs can also be signed online. Get efficient satisfaction.
The show of leading companies
The explosion of demand for online contract signing, like the explosion of demand for remote working, has created a lot of opportunities for leading companies, and also made them Became the biggest winner. It can be said that in this outbreak of demand, leading companies such as eShanbao have demonstrated their unique strengths to the whole society.
On January 28, eShuabao provided 1 million electronic contracts for free to enterprises registered in Hubei Province. On February 6, e-Shanbao launched the "e-Start and Move forward 100 million yuan plan", adding more than 20 million contracts, and providing free "epidemic prevention and control commitment letter" signing services to small and medium-sized enterprises.
Based on this, many large enterprises have completed the first centralized commitment signing of all employees on e-Shanbao. For example, nearly 80,000 employees of a large property company signed relevant commitment letters through e-Shanbao before returning to work. Geely Automobile, Leke Sports, etc. also launched online epidemic commitment letter signing offers to employees.
It is worth noting that the realization of huge numbers such as 1 million and 20 million is actually completed by e-Signature. This also means that most of the large demand for signing letters of commitment brought about by the epidemic is met by leading companies in the industry.
This is not surprising. According to official data from eShanbao, as of December 2019, eShanbao has served more than 4.37 million corporate users, individual users have exceeded 250 million, the cumulative signature volume has exceeded 10.5 billion times, and the average daily signature volume has exceeded 20 million times.
As the Matthew Effect of electronic signatures has become more and more obvious in recent years, it is obvious that there are and only leading companies like e-Signature that can handle such a large amount of work.
On the one hand, the demand for online contract signing during the epidemic is complex and involves almost all social roles such as individuals, enterprises, governments, and communities. This requires electronic signature companies to be able to sign contracts under different circumstances. Provide relatively customized contract signing services, that is, provide at least one signing template for one need.
eSignature has corresponding services for individuals, enterprises, and governments, and can provide them with pairwise electronic signature services. Such a comprehensive service model and capabilities are not available to ordinary enterprises.
On the other hand, leading companies have sufficient experience and have built infrastructure platforms. eSignBao currently owns 52 copyrights, 16 invention patents, and undertakes 2 national-level projects. It can be said to be a fully qualified and fully technological electronic signature service platform. For the tens of millions or even hundreds of millions of contract signing needs generated during the epidemic, e-signing can naturally meet the needs well. Previously, as far as the Epidemic Commitment Letter service was concerned, up to 10,000 employees could sign electronically through e-Sign Bao within one minute.
Online contracts are becoming more popular
Looking back at the causes of the outbreak of telecommuting, companies across the country implemented telecommuting tools for two weeks, which was actually very passive.
Under the passive conditions, remote working and electronic signatures are still very popular because they meet the rigid needs of the normal operation of enterprises and the normal work of employees, and are not restricted by geography and time and space. In essence, electronic signature solves the collaboration and efficiency conflicts between employees and enterprises, and is a modern tool for enterprise operations and employee office work.
However, only good tools have high efficiency. For the selection of electronic signature services, enterprises should have a higher standard, that is, choose tools that can provide large-scale services in a timely manner, and can ensure the security and privacy of transactions and the safe retention of data. In other words, at the business transaction level that is related to the life and death of the enterprise, enterprise-level needs should become the basic requirements for each enterprise when choosing electronic signature services. The safer and more efficient the tool, the better.
Judging from the current situation of the electronic signature industry during the epidemic, companies across the country have made their own choices, and leading companies such as eSignature have also shown great humanity during the epidemic. Caring and social responsibility. eSignature's ability to meet the needs of all user groups during the epidemic, or what it calls the "water, electricity and coal" of transaction signing services, means that online contract signing has become more popular.
As the public’s recognition of online contract signing services deepens, and the experience of online contract signing services increases, it is inevitable that the online contract signing industry will grow at a rate beyond imagination. iiMedia predicted in the "2018-2019 China Electronic Signature Industry Special Research Report" released in July last year that the number of electronic contract signings will reach 37.44 billion in 2020.
I believe that under the strong stimulation of the demand for online contract signing due to the outbreak of remote working, e-Signature Bao will retain more users. The final number of electronic contract signings in 2020 will inevitably increase. Much larger than this predicted value. At the same time, some electronic signature companies that have stood out and shouldered important responsibilities during the epidemic may gradually become standard equipment for corporate offices.
Text/Liu Kuang public account, ID: liukuang110
This article comes from the author of Autohome Chejiahao and does not represent the views and positions of Autohome.