1, you can first report to the market supervision and law enforcement department, which will investigate and deal with violations of standardization, measurement, quality, trademarks, patents, price charges, special equipment and other laws and regulations, and crack down on illegal acts of counterfeit and shoddy products.
2 consumer associations or other mediation organizations established according to law to mediate. In order to help consumers buy and use goods correctly, local consumer associations provide services to consumers by publishing publications or setting up consultation stations.
3. Complain to the relevant administrative department and submit the arbitration agreement reached with the operator to an arbitration institution for arbitration. The administrative department includes consultation, help-seeking, complaints, reports and suggestions in the fields of economic regulation, market supervision, social management, public services and ecological environment protection.