If the other party disagrees with the insurance company’s loss determination, they can first negotiate to resolve the issue themselves, or if that fails, they can seek third-party arbitration.
Basis for auto insurance arbitration:
According to the relevant provisions of my country's "Arbitration Law", choosing and resolving disputes through arbitration can fully respect the autonomy of the parties; and the award has legal effect, and the arbitration award It is as legally binding as a court decision and must be strictly performed by the parties involved.
Article 62 of the "Arbitration Law" stipulates: "The parties shall perform the award. If one party fails to perform, the other party may apply to the People's Court for enforcement in accordance with the relevant provisions of the Civil Procedure Law. The people's court subject to the application The court shall implement it.” The final decision shall be final. That is to say, once the award is made, it will become legally effective. If the parties are dissatisfied with the arbitration award, they cannot apply to the arbitration committee for arbitration or file a lawsuit in the court for the same dispute. There is no second instance or retrial procedure in arbitration.
Article 40 of the "Arbitration Law" stipulates: "The arbitration shall not be conducted in public." This can prevent the disclosure of patents, proprietary technologies, etc. that the parties are unwilling to disclose. The arbitration method protects the business secrets of the parties, and more importantly, the confidentiality of the arbitration from the hearing to the award results, so that the business reputation of the parties is not affected, and it also makes both parties emotionally accepting, which is conducive to continued business in the future. contacts.
Extended reading: How to buy insurance, which one is better, and step-by-step instructions to avoid these "pitfalls" of insurance