On February 3, according to foreign media reports, Tesla announced that due to a failure of the vehicle media control unit (MCU), which may cause the touch screen to fail to work, causing safety hazards, the company will voluntarily recall 134,951 units. Model S and Model X vehicles with potential faults.
On January 13, the U.S. National Highway Traffic Safety Administration (NHTSA) issued a recall request to Tesla. The agency stated that it has initially determined that the Model S from 2012 to 2018 and the Model X from 2016 to 2018 have safety issues. The agency also said touchscreen failures can cause serious safety concerns, including the inability of rearview mirrors/backup cameras to display images and the failure of windshield defogging and defrosting systems, "which may reduce driver visibility during inclement weather." .
Tesla said in an email that the company recently rolled out a software update that helped retain most of the vehicle’s functionality. “If your vehicle is running software version 2020.48.12 or newer, if the eMMC fails, then the rearview mirror backup camera will remain available, the exterior turn signals will remain functional, and the windshield defog and defrost controls will automatically default to the preset cabin temperature to ensure windshield visibility . If your vehicle is running an earlier version than 2020.48.12 and the eMMC fails, then all of the above functions may fail. Please make sure your vehicle is running a software version of 2020.48.12 or newer to find your current version. software version, complete the update, or view a list of possible glitches, please visit our support page. If the touch screen is not available, turn your head to check your blind spots and use your mirrors to reverse safely."
Also, Tesla wrote in an email to affected car owners, "In addition, Tesla will upgrade the eMMC in your car for free. The upgraded eMMC is 64GB. There is no need to contact us now because once the parts are available, we will You will be notified proactively. We kindly ask that you do not schedule a service appointment unless you receive a vehicle alarm signal indicating memory storage device degradation or are experiencing a persistent blank center display that cannot be restored after restarting the touchscreen. Tesla will share details about reimbursement by the end of March 2021 if the issues covered in this recall are resolved."
However, Tesla is also offering. A complete MCU upgrade was implemented, which both solved the problem and gave owners more functionality, which may result in fewer recalls.