Because since the obligee has decided to raise the banner of laws and regulations to complain about the infringing seller, he will not stop there in many cases, but will report it once he sees it. It is very likely that you just removed the shelves before the order was placed, the number of complaints increased, the store was in jeopardy, and the closure was just around the corner.
If the inventory is huge and you want to continue to sell, you can contact the plaintiff's law firm. It is not recommended to send an email directly to the plaintiff's law firm. The seller sends the information himself, and the plaintiff's law firm generally does not reply. This method has little effect, and unprofessional treatment may pay a lot of compensation and sales share. Try to ask an American lawyer who is familiar with TRO to determine the scope of the temporary injunction, and ensure that a lawyer is hired immediately to respond within the defense period to ensure that the defense period is not missed.
2. If there is no infringement or dispute, or there are corresponding intellectual property rights, and the complainant has not received a response after repeated contact, it is recommended to provide the platform official with analytical evidence of product non-infringement by email. If the complaint is not true, for example, the reported ASIN has never appeared in your store, you can try to write an email to explain all this and ask to restore the normal state of the store.
Or the product is complained of design patent infringement, but you think it is very different. You can also write an email to refute it and list one point two or three differences. In a word, complaints should be restrained reasonably, and never show anger and panic.
3. Eliminate other infringement risks. Receiving a warning is not irreversible, but it should also be paid enough attention. Some people say that before every major accident, we can find the signs that will happen in 100 places. An Yixin has been warned of infringement, and it is very likely that there are other products with infringement risks in the store, but no complaints have been received from the obligee. Taking time to look carefully can largely avoid the risk of closing the store caused by the warning of re-infringement.
If the AliExpress platform checks the infringing products, the seller needs to remove the infringing products in time. The rules of the platform are very strict, and shops with large violations will be frozen, so sellers must abide by good rules in the operation process.