It has the following basic characteristics:
First of all, there is an employment relationship between the family secretary and the employer.
The family secretary is employed by the employer to serve the employer, and this employment relationship needs to be determined through a written employment contract.
Employers can find the domestic secretary service personnel they need in the labor market, or through domestic service companies or third-party intermediaries. The applicant's own qualifications prove that he can hold the position, and the labor contract is signed by both parties after consultation to ensure the economic interests of the hired person.
In addition, both employers and employees enjoy equal human rights, and employers are not allowed to abuse, pinch, insult or squeeze employees at will.
Second, the complexity of the work scope of the family secretary.
Although modern family secretaries don't need to do all the housework for employers like ancient housekeepers, they also need to do a lot of things, usually including family bill management, online information inquiry, healthy living guidance, travel advice, housekeeping and other third-party service communication and supervision. Senior family secretaries even cover more professional guidance services such as family education, family and family lawyers.
Employers may have new arrangements or activities every day, and different arrangements or activities involve different work contents. The family secretary may constantly search for information in multiple knowledge fields to find the best solution for the employer in the fastest time.
Third, the efficiency of the family secretary to complete the work.
Because families who can hire family secretaries generally have corresponding material and economic foundations, employers want fast and effective services. For example, the employer requires all family members to book the flight to Paris on May 1 day within one hour, and the family secretary must complete it quickly and correctly within the specified time. If it cannot be completed, the family life of the employer will not be more comfortable, and the original intention of hiring a family secretary will not be achieved.
Fourth, the professionalism of the family secretary.
It is precisely because of the complexity of the family secretary's work, the requirement of high efficiency in completing the work and the employment relationship with the employer that the family secretary must attend special training before taking up his post to learn the common sense, process, precautions and common tools for dealing with family affairs, such as weather forecast inquiry, healthy recipes, travel strategy, air ticket reservation and transportation inquiry. And how to deal with the relationship with the employer.
For practitioners in the service industry, there is no doubt about their professional service requirements.