What's wrong with the express delivery? (detailed)

Similar to the overlord clause, if the valuable express delivery is lost without insurance, only 2-5 times the freight will be compensated. Xu Hongwei, a lawyer of Changzhou Golden Partner Law Firm, told a reporter about a case. "That is about the end of June 5438+00. The customer entrusted the courier company to deliver a valuable item worth nearly ten thousand yuan. Five days later, the courier company admitted that the goods were lost. However, because the customer did not insure the goods, the courier company only compensated 5 times the freight 100 yuan. " Xu Hongwei said that in this customer's case, he could only bear the loss. He suggested that if the goods are expensive, try to insure the price. "If you still don't trust, the courier asks to sign for the goods before inspection. You can indicate that you have just received the goods when you sign for them, and there is no inspection. In this way, if disputes arise in the future, it will be more conducive to safeguarding their rights and interests. "

After-sale: the conditions for joining the buyer's market are low.

The reporter learned from Changzhou Industrial and Commercial Bureau that there are currently 19 express delivery companies registered in our city, but the staff also told us that there are still a large number of freight companies in our city, similar in nature to express delivery companies, and the quality of employees is mixed. An industry insider who asked not to be named told reporters that at present, the joining conditions of the express delivery industry are very low, and many companies' hardware facilities can't keep up, so they dare to recruit some people. He said that due to the rapid development of online shopping platforms in recent years, the demand for freight has increased year by year. Well-known express delivery companies such as Tong Yuan and Shentong have hundreds of employees, some even thousands. Overall, there are more than 1 10,000 employees engaged in the express delivery industry in Changzhou. "Even if there are so many people, the courier company will recruit people and borrow people to be temporary workers on holidays, which shows the great demand."

"Such a huge group is doomed that the company cannot have too many requirements for their professional quality. Most of them only carry out simple training, and the after-sales service is naturally not strong. Most of the complaints are new employees. " In addition, industry insiders also revealed that people in the express delivery industry are highly mobile, and people often work in one company for several months. If there are many complaints, they go to another company. "The most mobile is the cargo distributor, and then the courier." Lawyer Xu Hongwei told reporters that the rapid development of the express delivery industry has also provided criminals with an opportunity. "There have been many criminal cases before, and criminals disguised as couriers."