How to solve the aging problem of new express regulations
1 claim declaration
The sender can make a claim statement to the courier service agency according to the claim factors within the service time limit promised by the courier service agency and the time limit for accepting the express mail. The courier service agency shall provide the sender with a claim declaration form, and the sender shall fill it out and submit it to the courier service agency.
The claim acceptance courier service organization shall reply to the sender within 24 hours after receiving the sender's claim declaration form, and inform the sender of the time limit for handling the claim.
3 claim processing time limit
The time limit of claim processing refers to the time interval from the time when the courier service agency replies to the sender on the claim declaration form to the time when the courier service agency puts forward the compensation plan.
Unless there is a special agreement between the courier service agency and the sender, the claim processing time limit shall not exceed:
A) Domestic express delivery in different places in the same city is 30 calendar days;
B) Express delivery in Hong Kong, Macao and Taiwan for 30 calendar days;
C) International express delivery is 60 calendar days.
After reaching an agreement with the sender on the amount of compensation, the courier service agency shall pay the compensation to the sender or the beneficiary designated by the sender within 7 calendar days.
5 settlement of claims disputes
The so-called civil dispute refers to the social dispute between equal subjects with civil rights and obligations as the content (disciplinary), which is the sum of legal norms dealing with personal relations and property relations between equal subjects, so all acts that violate this concept will cause civil disputes. Civil disputes are divided into two parts: one is about property relations, and the other is about personal relations. Its solution mechanism includes self-help, social relief and public relief.
trait
1. The legal status of subjects in civil disputes is equal.
2. The content of a civil dispute is a dispute about civil rights and obligations.
3. Handling of civil disputes. In administrative disputes and criminal disputes respectively.
According to the characteristics and contents of civil disputes, civil disputes can be divided into two parts: first, civil disputes over property relations, including civil disputes over property ownership relations and civil disputes over property circulation relations. The other is the civil disputes of personal relations, including the civil disputes of personality rights and the civil disputes of identity relations.
The above contents are related answers. For this kind of civil dispute, the lawsuit is usually filed within the validity period of two years. But in this case, as long as the loss is not serious, the courier will not be prosecuted, which is generally not worth doing. If you have other legal questions, you can consult the relevant lawyers.