How to improve the office efficiency of law firms

I. Information Application Background The scale and specialization of lawyer development put forward modern requirements for lawyer management. With the rapid development of IT industry, the implementation of network management has become an important way to realize the modern management of lawyer industry. Compared with other industries, the lawyer industry is very professional and independent, and the work of lawyers in the firm rarely overlaps with each other except the cases handled by * * *. In practice, according to the needs of different cases, a number of lawyers and assistants are combined to undertake the same case. In law firms, especially those with a certain scale, every lawyer has his own professional direction according to his own advantages. For example, those responsible for intellectual property rights will not involve criminal cases; Those in charge of litigation cases will not interfere with the non-litigation part; Specializing in foreign-related parts, rarely involving domestic cases. Lawyers are not "omnipotent", they perform their duties in complex cases and cooperate with each other to realize the handling of cases in an optimal way. So in practice, it is often that every lawyer has several different cases, each case is irrelevant, the parties and partners are different, but each case is going on at the same time. In the complicated cooperative case handling process, a lawyer involves several different partners, who probably don't work in the same place, so it is very important for them to share contacts, exchange documents and data, and communicate and cooperate with each other without obstacles. In addition, the lawyer industry attaches great importance to evidence preservation. Therefore, documents and emails occupy a large proportion in daily work, and the security and confidentiality of their evidence and data are always in the first place. At present, LAN and WAN access has been widely used in law firms. This application is mainly manifested in two aspects: the main internal applications are network conference, case discussion, information release, resource sharing, personnel management, financial management, business management and communication and cooperation between institutions in the firm; Externally, it is mainly reflected in the business exchange between firms, the working contact between firms and competent departments, and the public supervision between firms and society. Characteristics of OA system application At present, the informatization construction of the lawyer industry is far from the special requirements of the lawyer industry itself. Mainly manifested in the following aspects: ■ integration problems: using a variety of communication tools and different e-mail client tools causes information to be stored in different media and files, which makes it impossible to query quickly; The text and attachments in a large number of emails are self-contained, which often leads to confusion when looking for files; Many commonly used documents are flooded, and their import, storage, retrieval, modification and maintenance methods are different, which is time-consuming and laborious to apply; ■ Collaboration: Online meetings are often a mere formality, because lawyers have different understandings of cases and are not fully prepared; Can't * * enjoy the cases and contact information mastered by other lawyers, and there will be duplication of work between them; It is difficult to know the schedule of other cooperative lawyers in time, and it is difficult to call a meeting of cooperative case handlers to discuss the case in time, which leads to difficulties in the process of cooperative case handling and delays in work; ■ Dynamic problems: A document is often handled by multiple lawyers, but each person has different emphasis and authority, and there are often intersections and mistakes in the process of document circulation; Because lawyers often go out to collect evidence and the information changes rapidly, it is difficult to realize dynamic monitoring of the case process; The people involved, including lawyers, assistants, clients and witnesses, have certain dynamic changes in the course of the case and have difficulty in communication; ■ Mobility problem: when going out to handle cases, it is often out of the LAN environment, and it is impossible to interact with the firm in time for information and cases; For a long time in vehicles and planes, a large number of time fragments can not be used well and the work efficiency is low; ■ Confidentiality: Due to the particularity of the law firm's work, if a large number of confidential information and documents can only be transmitted through external e-mail or external communication tools, they will be easily intercepted and obtained, and the security will not be guaranteed; 2. OA Solution of Jingshang Technology After in-depth study of the lawyer industry, Jingshang Technology summarized the previous practical experience and adopted the international advanced collaborative application management thought as the main theoretical basis, and put forward the following views: If the lawyer industry wants to solve the management problems at this stage and meet the development needs of the lawyer industry, it must introduce advanced collaborative application management concepts and collaborative application systems of law firms. What benefits will it bring to the law firm after implementing the collaborative application system? According to the demand characteristics of the lawyer industry, the collaborative application platform built by Jingshang Technology OA will bring a perfect interpretation to the law firm and help the law firm achieve all the goals that change on demand. Through the solution of Jingshang Technology in the lawyer industry, law firms can obtain various management tools and business processes specially designed for the lawyer industry, improve their competitiveness and finally make profits. Jingshang Technology OA can comprehensively combine the most advanced collaborative technology with Jingshang Technology's in-depth understanding of the lawyer industry, provide the best technical services for law firms, and finally solve the core problems of cross-organizational processes such as instant transmission of information resources, process configuration, process management, and user behavior tracking and analysis. The system enables users to truly enjoy the commercial benefits brought by collaborative software, such as direct communication with clients or business partners of law firms scattered all over the country, enjoying information, effectively improving the efficiency of handling cases and avoiding industry risks. The system helps law firms to plan and arrange various business relationships, so as to better safeguard customer relationships and cooperative relationships. The system supports the use of mobile phones and pads. It provides a good tool and means for lawyers who often walk around. When conducting on-the-spot investigation and evidence collection, lawyers help lawyers scattered all over the country to quickly and effectively find the problems in the case, send out evidence collection information, field requirements and request the support of relevant laws and regulations, and exchange information with institutions in a timely and efficient manner. At the same time, the perfect combination of system and mobile computing advocated by Intel helps lawyers to make full use of time fragments for office and communication during business trips, which greatly improves work efficiency. The establishment of lawyer business cooperation area in the system can not only meet the application of cooperative work within lawyer institutions, but also realize the exchange and communication between lawyer institutions and customers. The cooperation zone can help the law firm to manage, track and control the scattered case handlers and clients, as well as the whole case acceptance cycle, so that it can know all kinds of costs and performance, and at the same time, it can also let the clients know the progress of case acceptance more effectively, so that the law firm and clients can completely break the information island and exchange the case status in all directions. The cooperation zone can also provide the law firm with accurate and real-time information in all aspects needed for decision-making. Through this collaborative platform, law firms can improve their relations with competitors, exchange experience in handling cases, increase the growth rate of customers and achieve a win-win situation. It can also further consolidate the relationship with existing customers, listen to customers' voices, expand business classification, improve service quality and achieve a win-win situation; It can also realize the information sharing and transmission within the firm, so that lawyers can form a dynamic cooperative relationship with business partners in different time zones, different regions and different systems to adapt to the changing market demand and improve their agile market response ability. For the problems in the fixed process, the law firm can customize the process according to the characteristics of the industry through the system workflow engine, which makes the process of lawyer business processing more automatic and efficient, thus improving the operational efficiency in an all-round way. Only in this way can we improve the market response speed, adaptability and market competitiveness of law firms.