Legal analysis: Yes. "12348" legal service telephone work responsibilities, mainly to answer legal advice and popularize legal knowledge; Implement internal linkage and do a good job in door-to-door service; Communicate external information and do a good job of case diversion; Strengthen regional cooperation and do a good job of coordination and linkage among functional departments; Do a quick response to prevent disputes from intensifying; Abide by relevant regulations and provide legal aid; Master social conditions and public opinion and be a good party and government worker; Accept social supervision and improve the service quality of legal service institutions.
Legal basis: Article 115 of the Criminal Procedure Law of People's Republic of China (PRC), the public security organs investigate criminal cases that have been put on file, and collect and obtain evidence of the criminal suspect's guilt or innocence, light crime or heavy crime. An active criminal or a major suspect may be detained in advance according to law, and a criminal suspect who meets the conditions for arrest shall be arrested according to law.