Solution: 1 The courier company has sent the goods by mistake and has breached the contract, which has caused you losses, and you can be held liable for breach of contract or compensation; 2. If a customer in Taicang refuses to return the goods because of unjust enrichment, he can also file a civil lawsuit to demand a return (if you choose one, you have to go to the court in Taicang to sue the unjust enrichment person in Taicang); 3. Repeated requests for return were rejected, and criminal private prosecution was filed on the grounds of "occupation".
2000 yuan, the goal is not big, litigation is the last resort. That Taicang customer doesn't want to return the goods because the courier company didn't receive their own items?