Selection criteria of lawyers on duty in legal consultation hotline
1. Obtained a lawyer's qualification certificate and had more than two years' practice experience;
2. No criminal, administrative or industrial punishment (punishment) record;
3. Volunteer to engage in legal aid work, be enthusiastic about public service, and accept the management of the legal aid center;
4. Fluent standard of Mandarin, strong expression ability;
5. Be able to understand and use local dialects to communicate with users;
6. Computer skills: the typing speed is more than 20 words/minute, and I can skillfully operate computers and office software;
7. Be able to adapt to the scheduling time (including night shift) of the operating platform, and will not be absent without reason after booking shifts;
8, in accordance with the provisions of the authority and procedures to conscientiously perform their duties, improve the complainant's legal event information records;
9. Abide by discipline, professional ethics and social morality.
I. Reception and acceptance
(a), seriously receive the parties to visit, ask the parties in detail about the situation, do a good job in conversation record, and inform the litigation risks.
(two), according to the contents of the consultation between the parties, according to the facts and laws to answer, for the consultation that does not involve legal issues, it should inform the parties to ask the relevant departments.
(3) If a party explicitly requests to hire a lawyer to handle legal affairs, it shall conduct an examination in accordance with relevant regulations, and if it meets the conditions for accepting entrustment, it may be accepted.
Second, accept the commission.
(a), to accept the entrustment of the parties, after reaching an agreement through consultation, it is necessary to sign a power of attorney with the client in several copies, and submit one copy to the investigation organ/procuratorial organ/judicial organ, and the client and the lawyer each hold one copy; Sign the entrustment agreement in duplicate, one for the client and one for the law firm.
(2) The letter issued by the law firm shall be submitted by the lawyer to the case-handling organ.
(3) The case fees are charged according to the requirements of Hunan Provincial Price Bureau and Hunan Provincial Department of Justice.
Third, investigate and collect evidence.
Lawyers participate in litigation activities, collect and consult materials related to the case in accordance with the provisions of the procedural law, and correspond with people who restrict personal freedom.
Four. lawsuit
(a), after receiving the notice of the hearing, should appear in court on time, if unable to appear in court for some reason, should strive to postpone the hearing or negotiate with the parties.
(2) Appearing in court shall comply with court rules and legal procedures.
(3) The client's business shall be filed separately, complete work records shall be kept, and evidence, legal documents and property involving the client shall be properly kept. The lawyer in charge has the obligation to keep confidential the business secrets or personal privacy of the client, and shall not disclose them to any third party unless there are legal provisions or the consent of the client.
Verb (short for verb) closes the case.
(a), after the case is closed, write a summary of the case, organize the files.
(two), for the termination of the entrustment relationship in advance, the lawyer should write a summary of the case, explain the reasons, and attach the relevant procedures to terminate the entrustment relationship, and sort out the files.