Aunt Bao, who is in her 70s, is a cancer patient who lost her only child in the middle and late stages. She had a major problem that required long-term treatment at her own expense. But because the money reserved for retirement was in the name of my late wife, I tried the password many times but could not withdraw it for use. She felt helpless.
The most trusted person is mediating.
The elderly seek help across districts.
Zhang Zhaoxia is now a full-time mediator, responsible for mediating the street homeless in the North Bund. Two years ago, she met Aunt Bao in a volunteer service project caring for families who lost their only child, helping the elderly through the darkest period of their lives. There is an indissoluble bond between them. Aunt Bao thought of Zhang Zhaoxia, a volunteer who had helped her, so she found the North Bund of Hongkou District from Jing'an District because she always believed that Zhang Zhaoxia would have a way to solve her difficulties.
Citizen Post has a public service station.
Provide expertise to nearby people.
The North Bund Judicial Office will build mediation and form a professional mediation team composed of retired judges, lawyers, psychologists, workers, and senior mediators to mediate community conflicts and disputes, and care for and help vulnerable groups solve urgent and difficult problems. , urgent and long-awaited issues; on the basis of the establishment of the 31 neighborhood committee service room and the 1st street public service, 4 new citizen post office service points have been added to form a service network, with services provided by professional lawyers.
While the mediator Zhang Zhaoxia was worried about the old man, she went to the lawyer of the post office who was conducting the mediation to find a better solution to the problem for the old man. After understanding the situation, the consultant lawyer of the public post office suggested giving the life-saving money to the elderly. Later, when problems and blockages were encountered during the process, Zhang Zhaoxia also promptly consulted a lawyer and came up with a better solution, which effectively promoted and smoothed the entire process.
Set up a special window for party and mass services
It is more convenient for the "double-white" group to enjoy services.
After Hongkou District introduced the Magnolia Party-Mass Service Diversified Dispute Resolution Demonstration Site in North Bund Street in 2022, Hongkou District also set up a service window here in April this year to extend services to buildings, The community provides high-quality and efficient services to "white-collar workers and gray-haired seniors" more conveniently.
Mediator Zhang Zhaoxia found the clerk at the window and asked her about Aunt Bao. After being briefed on the situation, the clerk promised to try his best to help, and only required accurate information. If the applicant was a poor candidate, the fee could be reduced. Later, Zhang Zhaoxia helped Aunt Bao sort out bank statements, family certificates, account cancellation of the deceased and other materials, and accompanied her niece to Hongkou to submit materials and handle matters. When there was a problem with the materials, I repeatedly inquired through 114, finally found the detailed information, and provided timely feedback to the staff. After all the supporting documents were completed, Zhang Zhaoxia personally accompanied Aunt Bao to go through all the procedures.
When Aunt Bao took this certificate to the bank to transfer the deposit to her card, she held the hand of her most trusted mediator, Zhang Zhaoxia, with tears in her eyes. She couldn't believe this was a real result, and even thanked her: "I got the life-saving money, thank you, thank you!"
According to the opinions of the Municipal Party Committee and the Municipal Party Committee on comprehensively strengthening and improving the construction of grassroots rule of law, Beijing The Bund Street has comprehensively strengthened the construction of judicial offices in the new era, carefully built a comprehensive carrier, delivered rich services, improved the service capabilities of grassroots public organizations, and achieved care and assistance to the masses, dispute resolution, mediation and doubt resolution, law firm assistance, and professional agency resolution Contradictions have promoted the high-quality development of grassroots rule of law construction.
The above is about how to resolve the loneliness of Rabbit 1987, and it is about sharing. After reading 87 Rabbits, I hope it will be helpful to everyone!