Free legal aid 12348

12348 is a government hotline providing free legal consultation services to citizens, which is specifically responsible by the judicial administrative departments of governments at all levels, such as the Justice Department and the Bureau of Justice. The consultants of this hotline mainly include practicing lawyers and some legal aid lawyers. They mainly provide help to those in need, whether it is legal advice or agency services. Especially for those who are in financial difficulties, they can apply for legal aid, and lawyers appointed by the Legal Aid Center will represent their cases free of charge. It is worth noting that even in the case of receiving aid, lawyers can't charge the client agency fees, and the agency fees are subsidized by the government to ensure the fairness of legal aid. The legal basis for all this comes from the Legal Aid Ordinance. The Regulations clearly stipulate that eligible citizens have the right to receive free legal services, including consultation, agency, criminal defense, etc., which is the obligation of the government. Governments at all levels should provide financial support for this and accept the supervision of financial and auditing departments. The judicial administrative department of the State Council is responsible for the management of legal aid in the whole country, and the local judicial administrative department is responsible for the legal aid work in the region. The lawyers' association also plays an important role in the legal aid work.