2. Industry associations. When consumers encounter decoration disputes, complaining to the decoration industry association is also a more effective way to solve the problem. Most industry associations have consultation and complaint departments and special complaint hotlines.
Legal basis:
Article 2 of the "Residential Interior Decoration and Decoration Management Measures"
Whoever engages in residential interior decoration activities in this city shall not be responsible for the residential interior decoration and decoration activities. Supervision and management of activities shall be carried out in compliance with these Measures.
The term “residential interior decoration” as mentioned in these Measures refers to the construction activities carried out by the owner or user of the residence (hereinafter referred to as the decorator) after the residence has passed the completion acceptance inspection.
Article 5 During residential interior decoration activities, the following behaviors are prohibited:
(1) Making unauthorized changes to the design plan without the original design unit or a design unit with corresponding qualification levels issuing a design plan The main body of the building and the load-bearing structure;
(2) Changing a room or balcony without waterproofing requirements into a bathroom or kitchen;
(3) Expanding the original load-bearing wall;< /p>
(4) Enlarging the size of doors and windows on the original load-bearing wall and removing the brick-concrete wall connecting the balcony; (4) Damaging the original energy-saving facilities of the house and reducing the energy-saving effect ;
(5) Other behaviors that affect the structure and use safety of the house.