Whether in school or in society, when it comes to deeds, everyone must be familiar with them. Deeds can play a role in guiding good atmosphere, promoting work and encouraging backwardness. How is the general deed drafted? The following is my personal advanced deeds of sales staff (generally 5 articles), for reference only. Welcome to reading.
Personal advanced deeds of salespeople (1 xxx) have been working in the cosmetics group since the opening of xxxX shopping mall in February xxx, and now she is the sales category leader of cosmetics group in boutique department stores. At work, she advocates an honest, cordial, thoughtful and professional service model, and requires employees to achieve "four hearts", that is, self-confidence, enthusiastic service, patient handling of things, peace of mind, and peace of mind management. She has a strong sense of responsibility and is rigorous in doing things. Under the influence of corporate culture, she has formed her own unique views, taking "willing to meet challenges and innovate and develop" as the working concept and persisting in the road of innovation and development. He has successively won Avon Company's sales absolute contribution award, dedication award, selfless dedication award and individual all-around award, top ten outstanding employees in xxxx Shopping Mall, and second prize of on-site makeup in Chongqing Department Store's Youth Skills Competition. xx and XX were rated as "Top Ten Service Stars" by the company for two consecutive years, and were rated as the best employees of the trading company group in XX. Under the leadership of this comrade, his team won the honorary title of "Innovative Team" in XX.
On June+10 in xxxx, 5438, she became a contract worker in a shopping mall from a promoter of Avon Company, and then grew into a grass-roots manager. This comrade has experienced post changes, not only his ideological consciousness has been improved, but also his working ability has been further improved. At work, she always strictly abides by the rules and regulations of shopping malls, studies business skills and commodity knowledge assiduously, never cares about personal gains and losses, cares about and unites colleagues, and her conscientious work attitude and professionalism have won unanimous praise from leaders and colleagues. It is precisely because with a grateful heart, she rewards customers with her own efforts, so she warmly receives customers with all her colleagues in her daily work, patiently and meticulously answers customers' inquiries and questions about products, and takes customer satisfaction as her working goal. Therefore, no matter what kind of needs customers have, she always faces them with a sincere and sweet smile, so that they can come with needs and return with satisfaction.
In xxxx, this comrade began to serve as the foreman of the plastic surgery group, and his personal morality, professional quality and management ability have been greatly improved. In XX, due to his outstanding work performance, this comrade was promoted to the sales team leader of cosmetics group. She set an example and loved this enterprise and her work. Have good professional ethics and ideological quality. Have rich commodity knowledge and skilled business skills, and have certain organizational management and coordination capabilities. It also performed very well in team building and daily management, ensuring the orderly development of all work on the business site. In terms of market research, we have achieved "substance is more important than form", and we don't look through competitors' promotional activities, merchandise display, pop publicity, goods situation, employees' business and service skills, but go deep into details, feed back the sales situation and promotion effect to superiors in time, and make records for analysis.
When making the group sales plan, the comrade calmly analyzed and predicted the future sales of the group's key brands and decomposed the group sales tasks into brands. Supervise and guide, follow up the sales plan completion progress of key brands. Completed the group sales task with good quality and quantity; In the "double quality" work of the store, the comrade strengthened the management of commodity quality and service quality. Adopt the principle of high requirements, strict control and strict control, and strictly implement the four-level responsibility system of purchasing, listing and sales. Ensure the quality of the goods sold. At the same time, seriously organize employees to carry out training in commodity knowledge, service skills and skills, and commodity distribution processes. In order to continuously improve and improve in practical work. Establish a distinctive service brand, so that high-quality service can promote sales; In the innovation of promotion methods, she takes customers as the center and emphasizes emotional marketing with humanistic care. In-depth schools, government agencies and units provide "intimate services" to customers, improve customer satisfaction and loyalty, adopt festivals and festivals as marketing methods, and carry out promotional activities in an orderly manner. The comrade also communicated with key brand directors and suppliers in time, so that the brand culture and corporate culture of the company were integrated, and advanced brand management methods were integrated with the management system of the company's shopping malls. In order to get the maximum resources and support from suppliers. In terms of management, the comrade emphasized the humanization of management, grasped the ideological trends of employees in the group in time, and adopted the method of "encouraging more and criticizing less" in his work to stimulate employees' work passion. Improve the quality of team work. On weekdays, we should pay more attention to communication with employees, care for employees, and try our best to solve their worries, thus enhancing team cohesion. In daily work, this comrade always insists on safety first, and regularly conducts on-site safety knowledge training for employees to improve their safety awareness, and promptly eliminates and corrects hidden dangers in daily inspections.
Chen Xiaoqin is an ordinary account manager at the customer service front desk of Xiji County Tobacco Branch. Over the years, with our love for the tobacco industry, we have moved our customers with sincerity, won the market with service and played a harmonious movement with our customers. Whether it's windy or rainy, whether it's cold or hot, they are a group of people who come to work every day. After a simple morning meeting, they started a new day's work. It is their bounden duty to serve customers, cultivate brands and conduct market research.
Wholehearted service and dedication. Cigarette market work is a bridge for tobacco companies to contact retail customers, a work that needs to be paid with heart, and the core of the first-line team. There are 160 licensed cigarette retail customers in her county east service area. With her love for this job, she devoted herself enthusiastically to her work, traveling day and night between customers. In order to promote market sales and maximize income, she is not only a salesman of new brands, a counselor of business knowledge, but also an information officer who communicates with retail customers, a waiter who solves problems for customers and sincerely serves every retail household.
Unite colleagues and be helpful. While completing her job, she can patiently and timely complete the requirements of other colleagues and give help. She clearly realized that in order to become a qualified enterprise talent, she must keep growing, always "walking on thin ice" and constantly reflect and improve herself. Being a man is more important than doing things. She often communicates with colleagues and does not "fool" customers. "The interests of customers are not trivial." Consciously maintain order, actively handle disputes between customers, avoid escalation of contradictions between customers, and create a good harmonious environment. Doing a line, loving a line and drilling a line, in order to fully grasp the market situation, she went to the street to have a heart-to-heart talk with retail customers, listened to their opinions on cigarette sales with an open mind, often worked overtime, gave up rest time, and used her spare time such as lunch break to study and solve problems encountered in her work with her comrades. Showed the enthusiasm and dedication of a tobacco man with his own practical actions.
Be honest with others and have love in your heart. Some people say, "account managers are like matches, and customers are like candles." You have to illuminate yourself to illuminate others. " In customer service, she has always followed the industry service concept, impressed customers with her true feelings, infected customers with enthusiasm, contacted customers with friendship, established deep feelings with customers, and won development space for the enterprise. When visiting the market, Chen Xiaoqin insisted on facing customers with heart. She saw dust on the cigarette cabinets of retail customers and took the initiative to help clean them up; When the child's academic performance drops, she also takes time to make every effort to coach; When some clients have difficulties in family life, she also offered to lend a helping hand. On a home visit, she found that the cigarettes in the old man's cigarette case needed to be rearranged, so she talked and worked. She told Li Ergui that the display of cigarettes is exquisite and should conform to people's habits and psychology. Cigarettes with higher grades and higher profits and cigarettes advertised by the company should be placed in the middle of the counter, facing the store door, so that they look conspicuous, and customers can see them without looking for them when they enter the door, which is also in line with people's visual habits. Putting two boxes of cigarettes of a brand at a time can give customers a visual impact and deepen their impression, and this placement can make the cigarette cabinet look fresh and generous, and the customers look very comfortable. Finally, he specifically told the old man that he could usually empty cigarette cases at the door of the store and put more. People passing by the store will think that there are many cigarettes in the store when they see various brands of cigarette cases. This invisibly promotes the storefront and attracts new customers. Li Ergui was overjoyed to hear her carefully explain the doorway of smoking, with a satisfied smile on her face.
Keep forging ahead and achieve excellent results. Peaches and plums say nothing, but they go their own way. In the cigarette marketing department, customers are the ultimate service goal, and customer satisfaction is the eternal pursuit. She always thinks about what customers think, is anxious about what customers are anxious about, innovates customer management, and comprehensively improves the satisfaction of retail customers. She always works hard on the principle of "everything starts from customers, everything is for customers, everything is responsible for customers, and everything makes customers satisfied". After several years of continuous efforts, the sales volume and structure of cigarettes in his area have been greatly improved, and the marketing level of retail customers has also been greatly improved.
As a nail in the tobacco system, she starts from small things, from bit by bit, from details, sincerely serves customers and enthusiastically helps them. At a new starting point, she always reminds herself that only continuous high-quality customer service can win long-term customer satisfaction and loyalty, form customers' dependence on the company, and finally achieve a win-win situation for customers and the company. She will never be complacent about her achievements, never admit defeat to difficulties and never relax at work. In the future, she will always do a good job every day with full work enthusiasm, serve every customer well and strive for greater achievements.
This is Chen Xiaoqin, a grass-roots employee in the tobacco industry. She can't say anything exciting and heroic, and she has nothing to be proud of. She just loves her post, her colleagues and customers around her, and makes silent contributions to the development of the tobacco industry day after day and year after year.
The account manager is an ordinary post, and she is also a very ordinary person.
Personal Advanced Deeds of Salesman 3 Li Li is a salesperson of Jiang Jie Mining Industry Company. This 40-year-old man holds up half the sky. Since 2000, she has been engaged in sales for just a few years, constantly surpassing herself and bravely becoming the pioneer of Huaiyu brand. In 2005, her sales performance increased year by year. She personally created a sales performance of 465,438+10,000 yuan, 6.5 times that of 2003 and 2.7 times that of 2004, and won the team championship for many times. She was awarded the titles of "Outstanding Woman" and "Top Ten Outstanding Women" in this mine successively, and was awarded the honorary titles of "March 8th Red Flag Bearer" in 2003 and "Xuzhou Model Worker" in 2004.
Will and endurance accompany the road to entrepreneurship.
Starting a business is very hard. As a woman, she has many inconveniences than men, but from the beginning, she chose to engage in marketing, and Li Li has no regrets and struggles in the fierce competitive market with strong will and endurance. Taking "consolidating old customers and expanding new customers" as the starting point and direction of his sales work, Li Li often goes deep into the user's construction site to explain and demonstrate on the spot, so as to let more people know the brand of Huai Yu and let more users use the products of Huai Yu brand, such as strong resin anchor rod, anchoring agent, double-resistant pipe, emulsified oil and medium-pressure gear oil. In 2004 alone, Li Li traveled more than 30 times, with a journey of more than 400,000 kilometers. It has traveled all over Shanxi, Shaanxi, Sichuan, Gansu, Shandong and other areas where mines are relatively concentrated, achieving annual sales of 6.5438+0.36 million yuan.
Integrity and persistence open the door to sales.
In 2005, Lili Mining Industrial Company put forward the goal of striving for annual operating income 1 100 million yuan. Lili resolutely undertook the export task of 6.5438+0 million yuan, and consciously assumed the responsibility of "leader" of the sales team. In July 2005, the summer sun was like fire, and Li Li went to the mines in Shaanxi to sell products. After taking the train for more than 20 hours, I continued to take the bus, got off at noon, starved in the scorching sun, and walked the rugged mountain road of 10 kilometers. Sweat ran down my cheeks and my feet were swollen, and I didn't arrive at my destination until after 3 pm. She rested for a while and immediately went to work. Combined with the geological conditions of the mine, we helped the other party to choose the product type, accompanied technicians to visit similar mines nearby, and systematically introduced the characteristics of "safety, low maintenance and high efficiency" in the use of "Huai Yu" brand anchor support series products, which were persistent and delicate, and grasped every tiny link in the sales process. Li Li's persistent work attitude touched the users, thus winning the trust and opening the door to sales. In sales, Lili does not blindly pursue the number of customers, but pays attention to the investigation of customer credit reliability. Today, she has more than 40 users, two of whom earn more than one million yuan.
Keep forging ahead and help her sell at a new high.
In just a few years of marketing experience, Li deeply realized that marketing is the truth of "sailing against the current, if you don't advance, you will retreat" There is an inequality in Li Li's mind that sales can increase and climb exponentially, that is, "individual customers ≥ individual customers". Retail investors who have developed in the first year may be lost in the second year, but we must find ways to find new scattered customers to supplement them. Faced with her own work pressure, she has the courage to make progress, analyze users' psychology, constantly improve sales skills and standardize contract management. Modern business, business etiquette and trade negotiation have become her must-read books on business trips. Once, when Li Li introduced the product to the other party, the other party proposed to send the product description by email. Li Li deeply feels that electronic information is also a kind of benefit, so we must make effective use of network resources to promote "Huai Yu" brand products. If you don't understand, you have to learn. Li Li is addicted to computers; In less than a month, I not only learned to use e-mail, but also used the internet to publish company products and personal sales information.
Practice has proved that Lili is a person who never gives up after seeing her goal. As long as there is a little possibility, she will make 100% efforts. She will be the pioneer of Huai Yu brand with women's unique delicacy, shrewdness and talent, and make Huai Yu brand products sell well all over the country. In the first quarter of this year, Li Li has achieved a sales performance of 6.5438+0.22 million yuan, striving to break through 500 yuan for herself.
Personal Advanced Deeds of Salespeople 4 There are 9 employees in the sales department of Tianwei Project Company of China Railway Fifth Bureau Real Estate Company, including 7 female employees, with an average age of 25, all of whom have college education or above. They are a young, energetic, pioneering and enterprising group with professional ethics, unity and fighting capacity. The sales department was established in 2003, mainly responsible for the sales of Xinglong Fengdan Egret City Garden developed and constructed by China Railway Fifth Bureau Real Estate Company. The construction area of the project is 465,438+2,000 square meters, covering comprehensive resources such as houses, businesses, parking spaces and educational facilities. It is a comprehensive residential area with high-end positioning and French flavor. By the end of 20 13, the sales area of the project * * * was 268,800 square meters, and the sales amount was 9610.38 million yuan, which successfully fulfilled the sales target issued by the company for many years and contributed to the sustained and stable development of the real estate company of China Railway Fifth Engineering Group.
First, the learning atmosphere is strong and enterprising.
In order to enrich sales knowledge, sales skills, and further update and enhance their comprehensive quality, the sales department implements the simultaneous promotion of work and study to ensure that work and study are correct and promoted. Actively use their spare time to study by themselves. No matter whether the customer is received or not, the sales department is always in a relaxed state, and actively uses its spare time to master the basic situation and sales situation of this project, so as to ensure that it provides customers with true and accurate information and win the trust of customers; At the same time, actively participate in various trainings organized by the company. In 20 13, the sales department participated in the etiquette reception training and legal knowledge training organized by the company, which further improved the department's ability to treat people and prevent risks; We will visit and study the surrounding large and famous markets from time to time. Through the visit, I can understand the advantages and advantages of other units, improve my own shortcomings in time, and lay a good foundation for strengthening and promoting the next sales work.
Second, based on the post, strong cohesion.
Due to many subjective and objective factors, the pace of project development is slow, which has lasted for 8 years. At present, the project is in the later stage, and there are not many new houses, and the old houses lack advantages. In addition, the impact of newly opened large and famous markets in the surrounding areas has caused great pressure on the highly mobile sales industry. In the case that some sales staff of real estate enterprises chose the best job-hopping, the sales department of the company retained people through feelings and positions, and no employees left because of interests. Instead, based on the existing position, with the company's annual assessment task as the goal, we should do our job conscientiously and practically. The employees in the sales department are as few as two or three years, as many as five or six years, and as long as eight years. They devote their youth to ordinary sales positions in the company. At present, they have all bought their own houses in the project. Due to their own efforts and excellent performance, three employees have become full members of the real estate company family of China Railway Fifth Bureau, further enhancing the cohesion and sense of belonging of the sales department.
Third, be good at innovative ideas and have strong combat effectiveness.
Under the macro-control of the increasingly tense real estate market in the country, facing the impact of newly opened large and famous markets around, how to successfully sell the remaining houses of the project and achieve the company's sales target is the biggest test that the sales department 20 13 has been facing. To this end, the sales department conducted an all-round and multi-level market research at the beginning of 20 13 to understand and master the needs of market customers in time, and prepared first-hand materials for optimizing sales methods and achieving sales targets. Through brainstorming, bold innovation, breaking the traditional face-to-face sales model, and in-depth cooperation with Tencent.com and other media, the sales department released detailed online information on project area, environmental advantages, remaining room types, prices, discounts and so on, which attracted a large number of customers in this city and surrounding counties and cities to book rooms and achieved good sales turnover. Different preferential policies were adopted for different periods, and special preferential houses were launched in time, which further promoted the elimination of the remaining houses. At the same time, in accordance with the preferential policies for the purchase of houses by employees in the bureau, we will conscientiously do a good job in the purchase of houses by employees in the bureau. Through the concerted efforts of sales staff in Qi Xin, the sales volume reached149.73 million yuan in 20 13 years, and the annual sales task assigned by the real estate company was successfully completed.
To say that sales work is hard and tiring, the answer is yes. However, it is said that women don't want men, and in this special industry of sales, the girls in the sales department of real estate companies just hold on for more than half a day. For the better development of China Railway Fifth Bureau Real Estate Co., Ltd., as always, they are fighting in ordinary jobs with no regrets.
Personal advanced deeds of sales staff: 5 XXX, female, 45 years old, Han nationality, high school education, engaged in sales for 65,438+00 years, currently a marketing salesman, mainly responsible for urban sales. Since I took part in the sales work 10, I have insisted on sincere service, earnestly acted as a terminal business representative, always maintained the spirit of tenacity, persistence, tenacity and unyielding according to the working attitude of renewal, took the challenge as an opportunity, earnestly studied my business, humbly learned from my colleagues, loved my job and worked hard for the city sales work, and made my due contribution together with my colleagues in the sales department.
First, pay attention to study and be politically competent.
"Learn more, accumulate more and make more progress" is my motto. In order to ensure the realization of the annual work target of urban sales and standardize the management and service of urban sales, we must persist in studying hard, broaden our knowledge and improve all aspects of terminal business as much as possible in the face of the new situation and new requirements of terminal business. In daily work, set an example, improve the understanding of the importance of service, and pay attention to the cultivation and improvement of service skills everywhere. Don't stick to the rules, learn to analyze and solve terminal business problems with new ideas and methods, and open up a new situation of terminal business.
Second, starting from the overall situation, everything is based on the interests of the company.
"Strengthen terminal management, adjust the variety structure, and improve the brand share. Whoever has mastered the terminal will be the winner of the market. " This sentence has been reflected in my mind. There are 396 terminals in the market, including 189 ready-to-drink terminals and 207 non-ready-to-drink terminals. There are 26 1 promotion terminals this year. According to the distribution of the city, I locked the original special session, standardized the management of the terminal and established a relatively complete terminal network. For example, when selling our company's products, I took the initiative to visit the merchants in person, communicate with them more, display the products well, and put my products in the most eye-catching place as much as possible, which increased our sales by 20%.
In April this year, in order to give the competing snow to the terminal for free and unlimited sales, I asked the merchants to continue the gift-giving activities as long as they entered the product. But in the process of sales, I found that nearly 62 companies have mixed sales. In view of this situation, I immediately reported to the company leaders and made a comprehensive clean-up. After finding the end customers, I talked calmly and slowly about the benefits and future development of our cooperation. Finally, I expounded my point of view. For the first time, they always say, "I don't want anything that doesn't cost you money." But I am not discouraged. I insist on updating, updating and updating. After many troubles, I finally returned to the terminal. Negotiate with the boss for the newly opened terminal before the opponent, until an agreement is reached, a special sales agreement is signed, and the competing products are rejected. For example, Lao Huangliang and Qin Ma Hotpot in this year's 16 business club.
As far as brand structure is concerned, Guo Bin is the leading brand in our urban area. Due to our reasonable pricing, wide product distribution and high consumer awareness, 909 kiloliters of wine above Guo Bin this year increased by 208 kiloliters compared with 6,065,438+0 kiloliters in the same period last year. Through our efforts, all the beer in entertainment places was replaced by small beer, which greatly increased our sales income of thousands of liters of wine.
Third, love your job and be willing to contribute.
When I was in charge of urban sales and services, I actively used my brains to find ways. On the one hand, I carefully studied the market terminal business trends and consumer demand trends, and introduced the company's products to terminal manufacturers in time according to the characteristics of different seasons and different regions to meet the consumer demand of different levels and different consumers. On the other hand, actively capture the information of commodity sales and prices in the market and feed it back to the sales department to provide a basis for its adjustment of business decisions. In my usual work, I often put myself in other's shoes, think more, ask more questions, talk more, remember more, exercise my resilience in dealing with people, constantly sum up experience and constantly improve my sales skills.
Faced with these, I always think that I have only done some concrete work under the care and training of the leaders, which is just a drop in the ocean. Won the honor, that can only represent the past. I should focus on today and tomorrow, cherish honor, start from the beginning, and strive to start from today. In an ordinary post, I do my duty and work wholeheartedly to make new and greater contributions to urban sales. Sales is my first big family after I started my career, and it is also my lifelong ideal for it in the future.
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