How to set up automatic reply for Aauto's faster store customer service?

According to the query of Aauto Quicker APP, the automatic customer service reply of Aauto Quicker Store is a function that can help you improve customer service efficiency and customer satisfaction. It can automatically answer customers' questions according to your preset questions and replies, saving your time and energy. To set up automatic customer service reply in the Aauto Quicker Store, please refer to the following steps:

Step 1: Log in to the seller's backstage of Aauto Express Store, click Customer Service Management, and then select Message Settings.

Step 2: In message settings, find the frequently asked questions, click Add Questions, enter the questions and replies you want to set, and then click OK.

Step 3: In FAQ, you can sort, enable, modify and delete the questions and replies you set. Remember to save your settings.

Step 4: After the setting is completed, you can see the frequently asked questions set by yourself in the customer chat interface. When the customer clicks on any question, he will receive your automatic reply.