1. First of all, you can inquire by telephone and contact the institution or department that issues subsidies to see if there is any relevant information or notice.
2. If the organization or department does not provide a satisfactory answer, you can search for "city service" in Alipay, then select "public welfare section" and click "disability subsidy inquiry".
3. In the query page, you need to fill in your own information, and then make a query.
4. If there is no record after the inquiry, you can try to contact the national unified labor insurance hotline 12333 for further consultation.
Please note that the above are only general suggestions, because the specific reasons may vary from person to person. If the problem is still unresolved, it is recommended that you directly contact the relevant departments in your area for detailed consultation.