1. Self-service voice service (press "1")
After dialing 9622 18, press 1 to enter the autonomous voice service system, and its service scope includes
1. Personal information: personal account inquiry, medical insurance card or social security card status inquiry;
2. Medical insurance policy: urban insurance, individual insurance and urban insurance, the insured objects, payment standards and medical insurance benefits;
3. Medical insurance service: loss reporting of medical insurance card, medical record book, outpatient serious illness registration, medical relationship transfer, medical expense reimbursement and other processes.
Second, the artificial service (press the "2" key)
The scope of services includes:
1, medical insurance policy topic;
2. Consultation on medical insurance handling affairs;
3. Report the loss of the medical insurance card by telephone;
4, personal medical account query;
5. Complaints, reports, opinions and suggestions.
3. Message service (press "3")
At the peak of the call, you can press 3 to leave a message, explain your doubts, leave your contact information, and Shanghai Medical Insurance Center will contact you and solve it.
Shanghai medical insurance consultation telephone number and address
institution name
address
postal code
telephone
Shanghai medical insurance office
No.300 World Expo Village
200 125
Shanghai medical insurance affairs management center
805 Kangding Road
200040
Shanghai medical insurance supervision and inspection office
805 Kangding Road
200040
Shanghai medical insurance consultation center
No.200 Guo Ding East Road
200433
9622 18
Huangpu district medical treatment insurance ban
390 Luban Road
200023
Xuhui district medical treatment insurance ban
4th Floor, No.999 Nanning Road
200235
Changning district medical treatment insurance ban
No.702 Wuyi Road
20005 1
Jing' an district medical insurance ban
No.940 Changde Road
200040
Putuo district medical treatment insurance ban
Daduhe Road 17 1 1
200333
Zhabei district medical treatment insurance ban
No.363 Yuanping Road
200436
Hongkou district medical treatment insurance ban
352-356 Chifeng Road
200092
Yangpu district medical treatment insurance ban
Lanzhou Road111No.8
200082
Minhang district medical treatment insurance ban
530-546 Shuiqing Road
20 1 100
Baoshan district medical treatment insurance ban
No.879 Dongbao Road (Haijiang Road)
20 1900
Jiading district medical treatment insurance ban
70-2 Bole Road, Jiading Town
20 1800
Pudong new area medical treatment insurance ban
3059 Zhang Yang Road
200 135
Jinshan district medical treatment insurance office
Mengshan Road 1536 Sinopec
200540
Songjiang district medical treatment insurance ban
No.867-871Ledu West Road (Floor 2, Building 2, Songjiang District Administrative Service Center)
20 1600
Qingpu district medical treatment insurance ban
No.39 Huancheng Road, qingpu town
20 1700
Pudong new area medical insurance office Nanhui branch
Huinan town North Gate Street 176- 178
20 1300
Fengxian district medical treatment insurance ban
No.9240 Nanfeng Highway, nanqiao town
20 1400
Chongming county medical treatment insurance ban
Dongmen Road, Chengqiao Town 10 1
202 150
Agricultural bureau medical treatment insurance ban
No 7, Lane 263, Huashan Road
20003 1