HNA Express is slower than snail every day. Official website couldn't find the logistics information, and no one answered the customer service phone. What should I do?

This should not be the courier's own problem, because the courier has already received the goods, and the first scan must be there.

There is no information at present. It should be the shipper's problem. There are four possibilities.

First, it is unlikely that the seller gives the wrong number.

Third, the courier has been received and has not been entered into the system. This possibility is relatively small.

Second, the seller fills in the single number first with the purchase order, but it is most likely that there is no delivery because of tight time or temporary shortage.

Fourth, it is unlikely that the seller will cheat and delay the time with the single number.

In either case, your best way is to contact the seller and ask him to check it for you. If he says the order number is correct,

In other words, it must not be sent. Just apply for a refund directly, don't confirm it at that time and lose money.

If you sent it yourself, you should first check whether the single number is correct.

If I remember correctly, contact the local outlets quickly.

Many years of experience hope to be adopted in time, thank you.